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Is your data making money? By engineering personalized CX and streamlining operations, your organization can open new opportunities to monetize insights and deliver bottom-line results.

DEPTH OF EXPERTISE

Our specialist areas

Communications

Partner with our team for software solutions that power smart networks and speed time to market.

Media & entertainment

Drive growth through optimized content value chains, superior experiences and maximized monetization opportunities.

Technology

Generate insights you can monetize. Partner with our team to modernize data and create platforms that deliver a compelling CX.

BUSINESS INTELLIGENCE

Recently published insights

BLOG

Telecoms first have to succeed with data management

Master data management may never be as flashy as 5G. But in the 5G-driven world, full-fledged participants will be those that master their data.

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CASE STUDY

Personalized CX lowers call center volume

The company saved $800k in annual operating expense costs with IVR and call deflection and reached a self-service containment rate of 44.6%

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CASE STUDY

RPA saves telecom company $4.9M

What typically took the company several days to execute and deliver, now takes just one day, allowing the company to deliver multiple orders on the same day.

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COMMUNICATIONS, MEDIA & TECHNOLOGY MANAGEMENT

Leadership

Pavan Malladi

Head of CMT Netherlands, Cognizant

Jeroen Bolte

Client Partner Netherlands, Cognizant

Client Partner Netherlands, Cognizant
Erik Dieleman

Client Partner Netherlands, Cognizant

Client Partner Netherlands, Cognizant

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