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In the ever-evolving landscape of global trade, achieving trade and customs excellence has transitioned from a choice to a strategic necessity. Organizations operating in the intricate domain of global trade face formidable challenges, including dynamic customs regulations, complex supply chains, and stringent compliance requirements. Cognizant’s Trade and Customs Maturity Model offers a comprehensive framework to navigate these complexities and optimize trade operations.


Conquering challenges: A roadmap to success

Adapting to changing commerce rules across countries is a paramount challenge. To mitigate this, frequent re-evaluation of customs strategies is essential. Cognizant advocates for a continuous, data-driven evaluation to ensure agility and responsiveness. This approach is not merely about compliance but also about aligning strategies proactively with evolving trade conditions.

Collaboration with third-party customs brokers is pivotal. It’s not just about ad-hoc engagements but forming strategic partnerships and deeply integrating them into your customs strategy. This ensures both compliance and a strong focus on revenue optimization.

Trade and customs excellence: Challenges and strategies
Challenges:
  • Evolving regulations: The ever-changing landscape of customs regulations demands a proactive compliance strategy.
  • Risk management: Inadequate risk assessment and mitigation can lead to costly compliance issues.
  • Inefficiency: Fragmented customs processes and inefficient communication between stakeholders often lead to operational inefficiencies.
  • Limited integration: The absence of seamless integration between customs and supply chain logistics systems can result in bottlenecks.
  • Suboptimal collaboration: Effective collaboration with government agencies, trade partners, and customs brokers is essential for risk management.
Mitigation strategies:
  • Employ robust compliance monitoring mechanisms.
  • Actively align customs processes with the latest regulations.
  • Deploy structured risk-assessment methodologies.
  • Embrace advanced analytics and integrate real-time data sources.
  • Streamline customs procedures and automate data flow.
  • Establish formalized collaboration protocols and engage in joint risk assessments.
The strategy journey with Cognizant’s Trade and Customs Maturity Model

Building a well-defined foreign trade strategy that harmonizes with revenue objectives is the cornerstone of Cognizant’s approach. This involves comprehensive, tightly aligned strategies that optimize revenue opportunities and set clear paths for growth. A global trade operating model is instrumental in bringing uniformity and efficiency to customs operations across various regions.

Pillars of the maturity assessment
  1. Regulatory compliance: From basic compliance to leading-edge transformation, this pillar focuses on maintaining compliance with evolving regulations, implementing agile compliance monitoring, and integrating advanced systems.
  2. Risk management: Employing rigorous risk assessment methodologies, advanced analytics, and real-time data sources to anticipate and respond to emerging risks effectively.
  3. Process efficiency: Streamlined processes, real-time visibility, and collaborative stakeholders are essential. Embracing technology eliminates waste, reduces bottlenecks, and expedites customs clearance.
  4. Technology integration: Comprehensive integration between customs and supply chain logistics systems is indispensable. This includes automating data flow and leveraging technology to maximize operational efficiency.
  5. Stakeholder collaboration: Effective collaboration with government agencies, trade partners, and customs brokers is a competitive advantage. Prioritizing structured collaboration and continuous communication ensures a proactive approach to risk management.
  6. Foreign-trade analytics: Using comprehensive foreign-trade analytics tools for regular insights into customs and trade data empowers data-driven strategic decision-making.
  7. Technology adoption for revenue enhancement: Innovative technologies such as AI, ML, and data analytics can maximize customs efficiency and revenue generation.
Master global trade

Adopting this model offers numerous benefits:

  • Ensured compliance with evolving regulations.
  • Mitigation of compliance and operational risks.
  • Streamlined customs processes with minimized delays.
  • Seamless integration and data flow.
  • Enhanced collaboration with stakeholders.
  • Data-driven decision-making through comprehensive analytics.
  • Considerable efficiency improvements and significant revenue optimization.

In a rapidly evolving global trade landscape, trade and customs excellence is not a mere aspiration but a strategic necessity. Cognizant’s Trade and Customs Maturity Model equips organizations to master these complexities, transforming customs operations from basic compliance to gaining a competitive edge. Discover Cognizant consulting services to learn more.




Stefano Montanari

Head of Retail and Consumer Goods Consulting

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