Subscribe for more and stay relevant
The Northern European newsletters deliver quarterly industry insights to help your business adapt, evolve, and respond—as if on intuition
Unleashing operational excellence: The power of advanced order management
Written by Stefano Montanari & Nabaraj Chanda
14 October, 2024
An increasingly strong trend across several industries is highlighted by Amazon in its blog on multi-channel fulfillment: the global ecommerce industry has experienced explosive growth over the past few years. Online sales – which hit a record of $4.1 trillion USD last year – are expected to increase by over 50% annually over the next three years to reach $7.4 trillion USD in 2025.
Efficient order management systems (OMS) are pivotal for operational excellence, accurate inventory visibility, accurate order promising, optimizing the entire order lifecycle from initiation to fulfilment.
OMS integration minimizes miscommunications and delays, ensuring streamlined processes and reduced error margins. Advanced analytics within OMS are essential for accurate demand forecasting, efficient inventory management, and overcoming logistical challenges, significantly reducing costs, enhancing customer satisfaction, addressing key sustainability requirements and driving operational efficiency across various sectors. To meet evolving customer expectations, businesses must prioritize customer-centric experiences, necessitating intelligent engagement and rapid adaptation to scale seamlessly. A domain service-based architecture of OMS offers agility, scalability, and performance, allowing tailored solutions to specific operational needs while adapting to market dynamics and regulations.
Below, you’ll find bullet points outlining what you’ll learn by reading this whitepaper. The full document can be read here.
In this whitepaper, you will read more about:
- Understanding the basics and importance of advanced order management systems
- Detailed insights into the features of these systems and their benefits for businesses
- Best practices and strategies for implementing advanced order management systems
- Real-world examples of successful adoption and the results achieved
- Exploration of the latest technological advancements, including AI and machine learning
- How these systems can streamline operations and improve efficiency
- The impact on enhancing customer satisfaction and loyalty
- Predictions and trends for the future of order management and staying ahead
