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Choose AI and compete with
digital natives

Financial institutions use AI to offer hyper-personalized customer experiences, improve decision-making and increase efficiency.

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Financial institutions must embrace the AI future. Now is the time.

Don’t wait any longer to infuse AI across your value chain, so you’re ready for the next generation of neural network technologies and fast-moving digital natives. Artificial intelligence can help you compete with strong rivals, deliver hyper-personalized customer experiences, make decisions faster and increase operational efficiency. 

  • Create a cross-functional AI strategy

    AI restructures elements in your value chain, which means you should view initiatives through a business lens, not a technology lens. Create executive-led AI strategies that work with cross-functional business objectives to generate concrete business value.    

  • Rollout rapid artificial intelligence experiments

    Despite optimism, AI projects can lose momentum. To be successful, roll out your AI projects quickly and measure them rigorously, so they either fail fast, or move promptly into production when they succeed.

  • Harmonize evolutionary AI and ethical apps

    Evolutionary Artificial Intelligence helps you generate sets of solutions scored by best-performing populations. Done right, AI apps offer answers that make customers and employees comfortable, without making decisions that are unethical or show bias.

  • Where to place your AI bets

    Based on our successful customer use cases, we know that AI investments will drive business returns in areas such as chatbots, decision support for customer contact centers, provision of financial advice and investment and trading decisions. 

Find out how you can fuel your end-to-end value chain with evolutionary AI.

  • Improve your bank’s call centers with AI

    If your bank’s call center is behind the AI curve, your customers are probably noticing. Discover how AI can help your bank cut live call volumes and operating expenses.

  • AI-based insights help banks chart the right course

    Get the 4 challenges that banks must overcome to generate AI-based insights that improve customer experience.

  • Use AI to make credit card fraud a positive CX

    AI can spot fraud more quickly, which means your bank can convert the inevitability of online fraud into opportunities to better protect customers—and grow customer loyalty in the process.

  • Achieve optimal business results with new AI

    Evolutionary AI improves critical decision-making across complex and dimensional sets of data.

  • AI helps firms grow faster

    Our recent study of AI in financial services revealed why some firms’ growth rates exceed the industry average.


Want to learn more about AI?

Cognizant can help your financial institution gain a new edge.