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A strategic imperative for enterprise AI

At Cognizant, we are committed to promoting ethical, safe and trustworthy AI aligned with our values and global standards. Through Cognizant TrustTM —our responsible AI (RAI) framework—we ensure AI systems are secure, reliable and scalable. We deliver lasting results through technical excellence and sustainable performance.
AI regulation and compliance

Stay ahead of evolving global AI laws with governance that reduces compliance risk and supports enterprise readiness.

Data security
Market trust and performance

Build trust and drive adoption with systems that are transparent, auditable and aligned with performance metrics.

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Business growth and opportunity

Gain a competitive edge and build revenue streams by scaling responsible AI in high-demand markets.

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Responsible AI services to drive enterprise impact

We help organizations translate responsible AI into tangible outcomes with a suite of services that embed trust, safety and accountability across the full AI lifecycle.

RAI readiness and governance services
RAI readiness and governance services

Establish foundational RAI strategy, provide continuous governance, ensure compliance through assessments, roadmaps and operating models aligned to global standards like ISO 42001 and NIST AI RMF.

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RAI implementation services
RAI implementation services

Deploy the controls, tools and frameworks needed to operationalize responsible AI, from system integration and automation to enterprise-wide monitoring setup.

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Monitoring and operational support
Monitoring and operational support

Ensure systems remain accountable post deployment with continuous monitoring, performance oversight, recourse pathways and incident response playbooks.

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Lifecycle assurance and testing
Lifecycle assurance and testing

Validate AI system safety, fairness and quality with robust testing for bias, performance, traceability and responsible system decommissioning.

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Audit and regulatory alignment
Audit and regulatory alignment

Navigate the global regulatory landscape with expert support on audit readiness, documentation and implementation of frameworks that conform to evolving AI laws.

Trustworthy and sustainable AI strategy
Trustworthy and sustainable AI strategy

Accelerate AI transformation by defining responsible growth roadmaps, aligning capabilities to sustainable principles and embedding trust into every stage of AI adoption.

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Global alignment and continuous governance

We actively align with leading global AI standards and embed their principles into our lifecycle controls and governance practices. Our adaptive governance model provides continuous oversight and real-time assurance, so systems remain accountable, consistent and aligned as technologies and expectations evolve.

Cognizant’s responsible AI principles align with the OECD AI Principles by promoting fairness, transparency, safety, accountability and human-centric AI across the lifecycle.

Cognizant aligns its responsible AI practices with the UNESCO Recommendation on the Ethics of AI, and is assessing its adherence to the operational standards set out in the UNESCO Ethical AI Assessment to implement UNESCO ethical standards across the AI lifecycle.

Cognizant’s responsible AI practices support alignment with the EU AI Act through AI skill-building programs, compliance and risk assessment frameworks and operationalization of our responsible AI standards to achieve safe and reliable AI systems. Our participation in the EU AI Pact further underscores our commitment to advancing our readiness for upcoming regulatory obligations.

Cognizant’s responsible AI standards align with the characteristics of trustworthy AI set out in NIST AI RMF by supporting responsible AI practices and helping teams identify and manage AI risks across the lifecycle.

Cognizant maintains an enterprise AI management system aligned to ISO/IEC 42001:2023 and has achieved third-party certification for key delivery centers and service lines, demonstrating structured governance, risk management and controls for responsible AI.

Our responsible AI standards

Cognizant’s standards promote trust, safety and respect across the AI lifecycle and ensure AI systems serve people and the planet. Grounded in our Code of Ethics, these standards are implemented through stage-appropriate controls, structured governance and ongoing improvement informed by risk assessments and stakeholder feedback.

Operationalizing standards through the trust framework

The Cognizant Trust™ framework provides a practical structure for turning our standards into real-world impact across the full AI lifecycle. From capability building to ongoing monitoring, it ensures AI systems are designed, deployed and managed in line with our standards, delivering outcomes that are safe, accountable and aligned with enterprise and societal goals.

Trust framework

Driving positive impact through global partnerships 

As a Strategic Partner of the World Economic Forum, Cognizant helps lead global conversations on the responsible development of AI. We contribute to policy and governance efforts while supporting initiatives in sustainability, health, and digital equity — ensuring technology delivers value for people, business, and society.

Expert insights that move responsible AI forward

Actionable guidance to scale trust, navigate regulation and drive performance with responsible AI.

Research and innovation in responsible AI

The Cognizant AI Lab is dedicated to advancing the science behind responsible AI, developing new approaches that promote safe, transparent, and reliable AI systems across real-world applications.

Leadership

Amir Banifatemi

Chief Responsible AI Officer

Babak Hodjat

CTO of AI

For a deeper dive into responsible AI & ethics...

Contact us if you’d like to learn more about how we build responsible AI principles into our services, or to speak with our experts about how we can help you prepare your enterprise for an AI-enabled future.

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