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Code Halos

A Playbook for Managing at the Crossroads

OUR LATEST THINKING

Innovation Beyond The Four Walls

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FEATURED NEWS

July, 02, 2015

Cognizant Provides Update on Health Net Relationship; Reaffirms 2015 Guidance

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The Cognizant Difference

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Consulting & Solutions

Our solutions portfolio for insurers includes BPS, emerging technology consulting and systems integration and maintenance.
Life, Annuity & Retirement Business Processing Services
Cognizant's Life, Annuity & Retirement Business Processing Service (BPS) helps insurers gain a competitive edge by handling routine back-office operations while you focus on revenue-generating activities. As a result, you will not only reduce costs and modernize systems, but better align business and operating models with process optimization. In the U.S., Cognizant is a fully licensed third party administrator where required.
Mobile Risk Engineering Solution
Taking risk engineering mobile to increase effectiveness and transform the customer experience.
Systems Integration & Maintenance for Insurance
We have strategic relationships with leading software companies that specialize in products and platforms specific to the insurance industry, such as agent compensation, claims processing and policy administration. Our team of business and technology experts will modernize your operations and attain best-in-class technology architecture while managing costs. Cognizant’s Platform Conversion Score (PCS) can help you decide when and where to make investments.
GeoLocus: Cognizant's Telematics Platform
GeoLocus helps insurers capture more value from Telematics. GeoLocus is a cost-effective, highly scalable, hosted solution from Cognizant that helps insurers drive stronger ROI from their telematics investments.

OUR LATEST THINKING

The Rise of the Smart Product Economy
Making products smart can deliver game‑changing innovation, enriched customer experiences and new, across‑the‑board levels of efficiency. Our latest research reveals practical steps business leaders can take to benefit from this quickly intensifying and accelerating trend.
Insights to Deliver a Connected Digital Customer Experience
By using a two‑layered framework, customer service organizations can begin to use Code Halos to intuit customer needs and desires. It also helps provide a more meaningful and engaging customer experience across channels.
Connect Your Insurance Customer Journey with Fundamental Needs
Digital companies successfully fulfill both implicit and explicit consumer needs. Here’s how insurers can do the same and broaden their value to customers.
Employing Analytics to Automate and Optimize Insurance Distribution
Today's insurers have the opportunity to employ advanced analytics to automate and optimize distribution, analyze and track customer patterns, enhance marketing campaigns, better manage agents and deliver more value to the business and its customers.
Power to the People: Customer Care and Social Media
The growth of social media, including Facebook and Twitter, offers many opportunities for businesses to connect with customers. Nonetheless, most companies still view social media as an extension of their traditional sales and marketing efforts; few are using social media to strengthen customer care and offer customers consistent, seamless and satisfying experiences.
The Impact of Basel III on Intraday Liquidity Management
In response to the 2008 financial crisis, the Basel Committee on Banking Supervision (BCBS) instituted Basel III, a framework that includes liquidity ratios to ensure that banks can meet their short‑term financial obligations on time and accelerate compliance with Basel III's regulations for liquidity management and reporting.
Preparing Life Insurers for the Future of Distribution
As the insurance industry faces forces such as customer empowerment, niche channels, regulatory pressures and more, there is a new paradigm emerging, for distribution. We focus in depth on benchmarks and roadmaps for investing in customer acquisition, marketing and demand generation and multichannel collaboration whether a company is "foundational," "formative" or "future‑ready."
A Next-Generation Approach to Integrated Warranty Management
For today's manufacturers, warranty management is one of the most tangible customer-facing functions. A next‑generation, closed‑loop warranty system can help companies automate and integrate warranty‑related data to enhance field service and improve the management of returns, repairs and claims.
Employing Telematics to Transform Workers’ Compensation
Various pressures like heightened competition, rising costs and tougher regulations are compelling workers' compensation insurers to automate their systems, connect their people, processes and devices and distill accurate, real‑time information from the digital data that encircles people, processes, organizations and devices. Telematics‑technologies that integrate telecommunications and information can be the key to achieving these goals, all through a proactive, smarter, tightly connected environment.

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