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Digitise and modernise mortgage fulfilment

Cognizant is a global leader in traditional mortgage fulfilment, digital transformation, and cost-efficient, component-based solutions. With over 6,000 mortgage professionals and more than a decade of experience across wholesale, retail, and correspondent channels, we help lenders deliver better business outcomes—faster, smarter, and at scale. If you're ready to take your mortgage business to the next level, we’re ready to help you get there.

Strategic partnership for end-to-end lending success

We build strategic partnerships that embed future-proof thinking into every stage of mortgage origination and servicing. Our approach is designed to drive seamless performance, elevate customer experiences, and ensure long-term resilience.
Customer-centric by design

Deliver best-in-class experiences for borrowers and mortgage advisors—boosting satisfaction and commercial performance.

Built for the future

Our scalable, resilient servicing models are powered by robust IT platforms that evolve with your business.

Simplified operations

Streamline processes, systems, and ownership structures to accelerate decision-making and reduce costs.

Operational excellence

Improve key performance metrics like Time-to-Yes, Net Promoter Score (NPS), First-Time-Right (FTR), and Straight-Through Processing (STP).

Innovation-driven

Expand your capabilities through ecosystem partnerships and advanced technologies like Cognizant Neuro®.

Flexible & scalable

Quickly adapt to new mortgage products, services, and regulatory changes with our agile delivery model.

Compliance assured

Stay ahead of evolving regulations with trusted, audit-ready frameworks and controls.

Case studies

Global bank processes documents 98% faster with generative AI

and minimised the time, cost and resources needed to perform key information extraction from large quantities of complex documentation across printed, graphical and handwritten formats.

documents flying in digital space
Lender cuts cost per loan by 20%

with a 28% increase in loan approval rate and a 76% increase in file submissions.

lady looking at a mobile phone
CoreLogic unlocks transformative new capabilities

by swiftly transitioning from its traditional on-premises RPA platform to Microsoft Power Automate.

Model set of buildings
CoreLogic modernises its IT training program

and achieves 75% reduction in SME dependency and 259% increase in learner completion.

A man & a woman sitting at a desk in a room with large windows, discussing with a laptop open on a table infront of them

Thought leadership

Accolades

Take the first step with our mortgage and lending services

Whether you're looking to modernise your mortgage operations or launch new services, Cognizant is your partner for scalable, compliant, and customer-first transformation. Contact us to start your journey.