Services title Digital Transformation Services | Cognizant

Quality Engineering & Assurance

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SURPASS EXPECTATIONS, MAXIMIZE VALUE

Quality delivered with modern insight and speed

<h3>End-to-end quality assurance</h3> <h5>In an AI-first world where speed and precision define success, intelligent quality engineering enables enterprises to gain a competitive edge. Cognizant Quality Engineering and Assurance empowers organizations to release products faster—with higher quality and lower cost—by embedding AI across the software lifecycle. From automating tasks to evaluating AI models responsibly, our solutions drive agility, resilience and measurable business outcomes.</h5>

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Overview

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Assuring the rewards of generative AI

While many organizations are aware of the risks associated with implementing gen AI, they are not sufficiently prepared to handle them. A recent study by Everest Group shows that enterprises with advanced risk management and quality assurance strategies are seeing 25% reward gains, including enhanced customer experience, increased productivity and faster time to market.

This report offers a comprehensive roadmap for managing risks and shows how the quality function can play a significant role in maximizing rewards from gen AI investments.

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CX assurance for increased brand value

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Modern customers have become less forgiving of poor CX. Merely offering the right functionality is no longer sufficient; and the overall experience is what truly matters for long-term business success.

Cognizant CX Assurance (CXA) offers a holistic approach that aligns the goals of business, technology and customers and helps achieve better ROI on your CX investments.

Cognizant robotic test automation in action

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With rapid advancements in robotics, the capacity for conducting quality and compliance testing is growing exponentially in speed and scale. Cognizant’s Robotic Test Automation capabilities are transforming industries by accelerating product launches to ensure end users get the most value possible from digital and physical goods and services.

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<h3>Our offerings</h3>

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Our offerings

<p>Cognizant’s quality engineering and assurance (QE&A) helps enterprise organizations succeed in the connected world with quality and speed. As a thought leader in quality engineering with global partnerships and more than 1,000 clients across industries, we bring First Time Right quality and proven next-generation solutions to your most important initiatives.</p>

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Intelligent QE

Gen AI and automation-driven continuous testing

Taking a big leap forward from traditional test automation, Cognizant’s Intelligent QE supercharges the test lifecycle by embedding AI to enhance upstream quality, accelerate the lifecycle and enable predictive optimization with production observability.

E2E quality engineering | Shift right and observability | Test data management

Business assurance

Industry-specific QE solutions

Cognizant helps you achieve business objectives by leveraging industry and domain expertise to ensure end-to-end (E2E) quality across your core operations, in compliance with industry regulations. We help organizations adopt AI responsibly and launch products safely.

Front-to-back business process assurance (BPA) | COTS product assurance Regulatory compliance assurance | AI assurance | User acceptance testing

Technology assurance

Be future ready with confidence

Integrating new technologies with existing systems and the IT landscape can be challenging. Cognizant helps organizations build resilience and seamlessly adopt future technologies through adaptive quality engineering solutions for enterprise platforms, cloud environments and connected devices.

Our clients stay ahead of the curve, with our accelerated QE solutions that support modernization and address the complexities of evolving technologies.

Cloud platform assurance | Modernization and migration assurance | Phygital, IoT and mobility assurance | Robotic test automation

Experience assurance

Elevate brand value and experience

Cognizant offers comprehensive, metrics-based, non-functional testing and observability services to ensure experiences are personalized, accessible, inclusive, sustainable, faster and secure.

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<h3>How we go farther with clients</h3> <p>When partnering with Cognizant for quality services, our clients reimagine how quality can drive their business. With more speed, scale, intelligence and efficiency, quality underpins everything—enabling a more secure and value-centered business.</p> <p>Our services are people-led and backed by IP and processes that accelerate our work to get more done in less time and with better results.</p>

Featured enablers of our services

Featured enablers of our services

Cognizant Flowsource™

Cognizant Flowsource™ helps clients drive engineering productivity and software quality by simplifying adoption of GenAI-powered tools within a single collaborative interface.

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Cognizant Neuro® AI

Cognizant’s Neuro® AI platform bundles tools, models and frameworks for accelerated responsible adoption of enterprise-grade generative AI.

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Cognizant Skygrade™

A modern platform for cloud native transformation at enterprise scale, Cognizant Skygrade™ stands as a one-stop solution for cloud assurance. It covers cloud infrastructure assurance, cloud migration assurance and cloud native assurance.

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Enablers

<h3><b>Featured work</b></h3>

COMMUNICATIONS

Standardized billing boosts efficiency

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HEALTHCARE

Health plan rebuilds software QA with Cognizant

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MANUFACTURING

Orica modernizes IT with SAP S/4HANA digital core

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Featured work

Harnessing the Power of AI for quality engineering

Explore how GitHub Copilot is transforming quality engineering at Cognizant. By integrating advanced AI capabilities, we streamline development and testing processes, enhance accuracy and boost productivity. GitHub Copilot offers real-time code suggestions, test suite generation and automation script maintenance, helping us deliver high-quality software faster. Discover the benefits of AI-driven quality engineering with Cognizant.

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Assuring AI in the Banking industry

Impact and adoption of AI in Banking industry: ‘Hype’ to ‘value-driven use cases’.

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<h3 class="mb-0">Latest thinking</h3>

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Latest thinking

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<h3>Industry recognition</h3>

Cognizant named leader in inaugural report

Everest Group has recognized Cognizant as a Leader in its inaugural Quality Engineering (QE) Services for AI Applications and Systems PEAK® Matrix Assessment 2024.

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Cognizant leads in Application Quality Assurance

ISG recognized Cognizant as a leader in Application Quality Assurance in the US and Europe. “Cognizant has a robust application quality assurance practice, with more than 30 proven AI use cases in addition to IPs and accelerators across the testing lifecycle.”

—Akhila Harinarayan, ISG Senior Lead Analyst

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Cognizant named Leader in Next-Generation QE

Cognizant emerges as a Leader in Everest Group's Next-generation Quality Engineering (QE) Services PEAK Matrix® Assessment 2023, owing to its comprehensive solution portfolio in the next-generation QE services space, further fortified by its ongoing investments in digital assurance labs for next-generation technologies such as IoT, digital twin, 5G, AR/VR and blockchain.

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Reorienting enterprise quality to deliver business assurance

Enterprises are increasing technology investments to transform their businesses. To meet the rising expectations, organizations must orchestrate quality as a centralized function in their operating model. Download the report to know more on the evolving priorities of business assurance organizations.

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Webinar on Everest Group report: Future of Enterprise Quality

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A glimpse into the webinar where we discuss the evolving quality parameters and business assurance model, for companies undergoing digital transformation.

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Industry recognition

Take the first step

When you’re ready to accelerate and expand your coverage of quality, Cognizant is here to help. Just fill out the form below and we’ll contact you to discuss more.

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<h3>Need expert guidance?</h3> <p>Are you looking for expert guidance on facilitating transformation, benchmarking against industry standards, or developing tailored intelligent quality assurance (QA) strategies? Our quality advisory and architecture team can advise and guide your business for effective and optimized enterprise quality assurance.</p>

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