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Innovation Beyond The Four Walls



February, 08, 2016

Cognizant Reports Fourth Quarter And Full Year 2015 Results


The Cognizant Difference

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Today’s infrastructure is under intense pressure to operate at the speed of business – that means being infused with the agility to adapt as quickly as customers and the market demand. Remaining competitive in the ever changing digital landscape requires predicting change before it happens with an infrastructure that is precisely targeted at enhancing user experience. Cognizant Infrastructure Services do just that by enabling businesses to be in a constantly ready-state, building business context service delivery, speeding up delivery and by unlocking trapped value. Our services, solutions and people are helping companies around the world deliver what is most critical to their success – faster, better business. We call it Infrastructure that Accelerates Business.View our Brochure here

Infrastructure thatAccelerates Business

Cognizant Infrastructure Services is helping to accelerate what is most important to business today and tomorrow.

The Digital Business Agenda
The Business Cloud
Automation & Industrialization
Smarter Analytics
The New Work Place
Better User Experience
The Future of Data Centers
Cognitive Infrastructure
Progressive Convergence
Next-Generation Service Platforms
The Software Defined Network


Accelerating business dictates a profound rethink of service delivery.

Cognizant focuses on business outcomes and has streamlined our delivery

model so that companies see these outcomes rapidly.


Cognizant delivers better business availability, easier business connectivity, stronger business productivity and a more effective business cloud. We focus on things organizations are demanding more of. SEE ALL SERVICES

Our delivery model accelerates the critical business outcomes customers demand. It has three elements: drive simplification, run predictable operations and build progressive solutions. LEARN MORE



We help deliver greater business impact from IT through services like: Transformation Services, Managed Services, Consulting and Professional Services, Cloud Solutions and Next-Gen Platform-Centric Solutions.



    • CloudSteps combines proven frameworks, easy-to-use tools and expert knowledge to help businesses migrate to the cloud and accelerate their digital strategies.

    • Cognizant’s Application Led Migration (CALM), our application‑driven approach to infrastructure transformation, establishes the criteria with which to leverage existing investments.

    • Cognizant’s Operations Maturity Model (OMM) enables best-in-class service delivery by leveraging robust process frameworks, tools, metrics and governance.

    • Cloud360 is a hyper-platform to provision, monitor, charge-back, analyze and optimize cloud apps and infrastructures, on-demand.

    • TruMobi is a tool for businesses and mobile workforces to manage apps and data for greater productivity and flexibility.

    • AssetSERV is a cloud-based, digital content and experience-management system designed to provide a rich, integrated and consistent client experience.

    • The S3P Enablement Platform is a cloud-based solution that enables businesses to accelerate subscription offerings without disrupting business delivery.

    • CareSERV is a market-leading technology platform that improves financial and medical outcomes, retention and talent utilization, delivered through an integrated turnkey solution.

    • SmartTrials is cloud-based, automated performance management tool for clinical trials. It provides real-time, regulatory-compliant risk assessment and oversight, assuring actionable outcomes and lower risk.

    • fastest helps businesses automate the entire test design process with one click, improving costs, driving innovation and accelerating time-to-market – all on-demand.

    • TruZign integrates with legacy payment systems and instantly activates customer accounts, increasing customer satisfaction with mobile payments.

    • GeoLocus is a cost-effective and scalable solution that enables the insurance and utilities industries to improve telematics and data collection.

    • WorkPort is created for the future of work. It enhances productivity and uses social principles to manage engagement through a single platform.

    • Order Management As A Service increases the effectiveness of the order management process, better managing retention and accelerating launch times.

    • ZDLC manages the end-to-end quality engineering of software systems in cloud. It cuts development and maintenance costs, improves quality and accelerates delivery.


Life Sciences Industry: CIO as the CEO of IT led Business
This report focuses on how the CIO mandate can propel business outcomes, driven by the following tenets: technology transformation, service transformation and automation as an enabler of transformation.
Transforming Finance and Accounting to Optimize Financial Close
Many firms are working to accelerate and improve the daily financial close, but are far from ready. By formalizing the F&A value chain, modernizing and strengthening their F&A platform, assessing and optimizing existing service models and heightening overall F&A governance, companies can achieve this goal, supported by a set of success factors for measuring progress and aligning transformation activities.
Delivering User Excitement in the Digital Era Through an Enterprise Service Hub
To succeed in a digital world, enterprises must reengineer their help and service desks along a hub and spoke model, employing analytics and total case ownership to satisfy internal and external user needs as soon as they arise.
Tailoring Omnichannel Fulfillment Strategies to Network Segments
There is no one-size-fits-all strategy for optimizing the supply chain. However, when implemented with network segments, omnichannel fulfillment can help retailers optimize inventory at every point, meet or exceed service expectations and reduce the overall cost to serve.
Why New‑age IT Operating Models are Necessary for Enhanced Operational Agility
IT organizations need a new operating model consisting of automated tools, refined thinking around operating discipline and more relevant talent acquisition and management strategies. This new model will not only help IT deliver tailored services to a new generation of users, but it will also unlock the vast potential of emerging digital business opportunities made possible by the quickly maturing SMAC Stack.
Why MBaaS Now
Using mobile back end as a service (MBaaS), embedded in a standard enterprise architecture, as a platform for mobile app development offers organizations development agility. MBaaS features also include mobile security, business logic, analytics and support services.
The Role of IT in Supporting Mergers and Acquisitions
Involving IT teams early and often during mergers and acquisitions can help enterprises realize more value from the operational and market synergies that bring businesses together.
Identifying and Evaluating Winning IT Services
Evaluating IT services is notoriously tricky and increasingly essential. We present a guide and several equations for a service measurement continuum based on ease of evaluation as well as perceived benefits and costs.
Autonomics: Mastering
Self-Learning and Self-Healing
IT operations automation is greatly facilitated by
self-learning, self-healing expert systems that can
resolve problems via a virtual engineer. Autonomics
is an especially powerful version of such
automation engineering.
Coordinating Security Response and Crisis Management Planning
Security or emergency response for businesses must be tactically and strategically integrated with disaster recovery, with a plan for root cause analysis and next steps.


  • ITO services for an asset management unit
  • IT Infrastructure services for a financial services firm
  • Service Integration and Service Management for a Major UK Retailer
  • Centralized Test Environment Managed Services for a Large
    UK Bank

ITO services for an asset management unit

One of the world’s largest asset management firms wanted to develop a flexible and agile IT infrastructure with high availability, integrity, security, delivery precision and cost control. We helped the client design, build, migrate and manage a Greenfield Data Center and state‑of‑the‑art convergent infrastructure. We also provided end‑to‑end service management across multiple technology towers and disciplines including applications, BPO and infrastructure to meet a set of business-aligned SLAs.

  • Achieved significant cost savings through financial and delivery efficiencies.
  • Cognizant funded Innovation Council to keep client up‑to‑date.
  • Improved Governance through Service Management Office.

IT Infrastructure services for a financial services firm

A diversified global financial services company and the world's second largest manager of private wealth assets wanted to consolidate its IT assets, reduce cost of operations and increase availability of IT infrastructure. We helped the client transform its service desk operations and achieve steady-state service levels by the end of the transition. We delivered cost benefits, improved service levels and operational efficiencies through a variety of engineering efforts as well as through the synergies of our Applications-Infrastructure consolidated utility model.

  • Achieved service compliance up to 90%.
  • Achieved productivity gains of 10‑15% year‑on‑year.
  • Achieved significant cost benefits via technology transformations.

Service Integration and Service Management for a Major UK Retailer

The UK’s largest clothing retailer wanted to achieve continuous cost reduction and effectiveness in its IT operations. The client also wanted sole supplier ownership for all service areas thereby ensuring service continuity and safeguarding of knowledge capital. We served as a service integration partner to the firm for applications and infrastructure with end‑to‑end business‑aligned KPIs. In addition, we retained environment knowledge by re‑badging key customer personnel, infusing a strong metrics culture through daily dashboards and management reports and provided dedicated services management support.

  • Reduced cost of maintaining IT availability by 40%.
  • Implemented an outcome‑based pricing model.
  • Accelerated transition without affecting the service delivery.

Centralized Test Environment Managed Services for a Large UK Bank

The client wanted to create a centralized team to own, monitor & control test environments thereby ensuring better accountability, environment availability & utilization. Together with the client team, Cognizant developed and deployed the TEMS (Test Environment Management Services) Framework. With more than 5 years of history partnering with the client, we have provided significant scalability to the TEMS team and supported the firm during its largest global acquisition. We delivered several environment transformation initiatives and have made significant contributions in putting a strong governance structure with centralized PMO services.

  • Delivered over 2,000 environments with 96%+ on‑time delivery.
  • Achieved significant continuous service improvements.
  • ITO services for an asset management unit
  • IT Infrastructure services for a financial services firm
  • Service Integration and Service Management for a Major UK Retailer
  • Centralized Test Environment Managed Services for a Large
    UK Bank

Your Road Map to an Infrastructure

that Accelerates Business

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