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Increase Automation

BOOST PRODUCTIVITY, ENHANCE CUSTOMER SATISFACTION

Streamline work distribution to drive auto-adjudication rates and performance efficiencies.

SIMPLIFY CRITICAL BUSINESS PROCESSES


Real-time delivery of claims and customer service items reduces bottlenecks and automates work.

The Facets Workflow application is an automated solution that streamlines the delivery of work to users, helping to improve critical business processes and automate manual tasks. This can help you reduce errors and administration, improve efficiency and enhance customer satisfaction.

Ideal for claims adminstration, customer service and member administration processes, Facets Workflow integrates fully with the core Facets application, allowing you to:

  • Boost productivity by streamlining the delivery of work to users.
  • Improve auto-adjudication rates and efficiency by correcting repetitive errors.
  • Resolve client service issues quickly with advanced client service features.
  • Reduce CSR response times.
  • Intelligently route information and inquiries for resolution.
  • Streamline real-time work distribution.
  • Eliminate duplication of work required by external systems.

FACETS MODULAR ADD-ONS

Facets Workflow™

Real-time delivery of claims and customer service items, reducing bottlenecks and automating work.

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Facets Accumulator Synchronization™

Near real-time accumulator synchronization between Facets and third-party vendors.

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Facets CDH Suite™

Supports the administration of flexible spending accounts, health reimbursement arrangements, and health savings accounts.

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Facets for Blue Cross Blue Shield Plans

Real-time ITS solutions for claims processing and member liability estimation for BCBS plans.

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Facets® Open Access Solution™

Data publishing and web services that extend and integrate with the Facets system in real-time with third-party applications.

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Facets™ Disability Module

Administer and reimburse long- and short-term disability benefits

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Facets™ Assigned Risk Module

Supports HMO products for capitated entities to share financial risk and claims, along with UM processing responsibilities.

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CONTACT US

At Cognizant, we are here to provide you with more information about our TriZetto Healthcare Products software and service solutions and answer any questions you may have.

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