SIMPLIFY CRITICAL BUSINESS PROCESSES

Real-time delivery of claims and customer service items reduces bottlenecks and automates work.

The Facets Workflow application is an automated solution that streamlines the delivery of work to users, helping to improve critical business processes and automate manual tasks. This can help you reduce errors and administration, improve efficiency and enhance customer satisfaction.

Ideal for claims adminstration, customer service and member administration processes, Facets Workflow integrates fully with the core Facets application, allowing you to:

• Boost productivity by streamlining the delivery of work to users.
• Improve auto-adjudication rates and efficiency by correcting repetitive errors.
• Resolve client service issues quickly with advanced client service features.
• Reduce CSR response times.
• Intelligently route information and inquiries for resolution.
• Streamline real-time work distribution.
• Eliminate duplication of work required by external systems.