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RESHAPE WORK WITH THE DIGITAL SOCIAL ENTERPRISE

Let's reshape work and enterprise right now. Start by emphasizing your digital value chain.

  • Our Latest Thinking


Making Analytics Actionable for Financial Institutions (Part I of III)
To maximize ROI from their analytics platforms, financial institutions must build solutions that explicitly, visibly and sustainably enable real-time translation of data into meaningful and continuous improvements in their products, services, operating models and supporting infrastructures.
Retail Banking: Delivering a Meaningful Digital Customer Experience
To compete effectively, banks must fully adopt digital technologies to enhance customer experience, by providing mobile banking, omni-channel banking options, digital personal financial management and more.
Bank(ing) on Data Science
By embracing data science tools and technologies, banks can more effectively inform strategic decision-making, reducing uncertainty and eliminating analysis-paralysis.
Reaping the Benefits of the Internet of Things
Before they can realize the potential of the Internet of Things, organizations must deal with shortcomings in IT standards, skill sets, and data and infrastructure management capabilities.
The Shared Services Imperative: Evolve from Cost-Killer to Value-Driver
By applying new 'SMAC Stack' technologies to enterprise work, shared services leaders can standardize and automate process work activities, while at the same time delivering greater value through process innovation, reducing risk and revealing new sources of revenue for stakeholders.
Building and Benefiting from a Diverse and Inclusive Workforce
To excel in today's global economy, organizations must attract and retain a diverse and inclusive workforce that sparks new questions, challenges old practices and offers innovative ways of collaborating that fuel outperformance.
Future of Work Enabler: Flexible Value Chains
Enabling the flexibility to choose and source value chain elements from anywhere — and change strategy as the market demands — is a key component of the
future of work.
Google Glass: Insurance's Next Killer App
Google Glass could soon transform how insurers work and engage with customers.
Marketing Analytics: A Smarter Way for Auto and Home Insurers to Gain Competitive Advantage
For personal lines carriers, defensive marketing strategies are no longer enough to win and retain customers. Given the industry's questionable returns from past marketing efforts, insurance companies will have to invest wisely and work smarter to take advantage of today's advanced marketing analytics capabilities.
Future of Work Enabler: Customer Empowerment and Engagement
Meeting the needs of the empowered consumer by providing a consistent, cohesive and compelling customer experience.

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