Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.
IoT adopters have competitive advantage
Businesses with IoT deployments report higher performance and greater adoption of other digital technologies.
AI truly means action and insight
Explore how C-level executives around the world are using AI to power their business and ensure success in the future of work.
Intelligent automation drives scale
Post-COVID, businesses are using intelligent automation to anticipate and drive change, reducing supply chain woes.
An industry view
How verticals will work
BANKING
Moving beyond digital banking to deliver personalized financial wellness
EDUCATION
Repaving the road for the employees of tomorrow
HEALTHCARE PAYERS
The pandemic brings an improved digital experience for healthcare payers
HEALTHCARE PROVIDERS
The pandemic clarifies the digital agenda for healthcare providers
INSURANCE
Key levers that will enable the work ahead for insurers. Watch video
LIFE SCIENCES
Life sciences businesses accelerate their digital-first journey
MANUFACTURING
Fulfilling the agility mandate
MEDIA AND ENTERTAINMENT
Post-pandemic drives bolder moves in competition and investments in digital
RETAIL
Retailers can reap rewards by blending physical and digital CX. Watch video
TRANSPORTATION
Delivering on the digital-physical value chain
UTILITIES
Digital-first: The key to unlocking future growth
Information graphics
A numerical assessment
Retail uses digital to redefine commerce and work
Insurers' quest for digital dominance is reshaping the industry
Life sciences companies tap into digital technologies to transform work
Healthcare providers embrace the future with a digital agenda
COVID-19 accelerates the pace of digital change across the Americas
European businesses re-invent themselves for post-pandemic digital future
Businesses in APAC & the Middle East emerge stronger post-pandemic
Embrace the post-pandemic, hypercompetitive digital future of work
Takeaways to reset the workforce and develop a future-forward script
How payers are charting their digital future to spur innovation
Reinventing higher education for the modern era
Charting banks’ digital path to deliver financial wellness
Manufacturers up the ante on digital
How utilities are charging up digital
Media and entertainment delivers on digital
How IoT fuels digital momentum across industries
Transportation & logistics can optimize the value chain with digital
Digital from first to last
As enterprises around the world plan for a post-pandemic environment, one thing is clear: Digital competency is the primary competency for the workforce ahead.
Watch video
Charting a post-COVID course
Digital mastery drives modern business
The Work Ahead reveals that while digital is still a work in progress, digital competency is the primary competency that will move businesses into the future.
Read more
A regional view
How the world will work
Find out why digital technologies and an adaptable workforce will power the work ahead in the U.S. and Canada.
Watch video
Read how Europe’s leaders are embracing the future of work and technology’s defining role.
Watch video
Learn how Asia-Pacific and the Middle East are balancing machine-driven and human-centric work.
Watch video
Take the first step
Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.
Let’s talk about how digital can work for your business.
