Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.
Healthcare organizations are struggling to ensure that their IT infrastructure can keep up with current and emerging technology trends. When evaluating changes to your infrastructure, having the flexibility to provide the best digital experiences for new and existing customers must be weighed against cost containment measures, timely updates and more.
At the same time, usability and predictability remain key infrastructure requirements for your systems. In today’s competitive healthcare markets, it is increasingly important that your internal systems are easy to use, manage and procure; and that your operations run predictably at all times.
In addition to hosting and managing your infrastructure, we can ensure that your healthcare applications like Facets™ and QNXT™ are always optimized and running smoothly. Our application management services include 24/7 management and service desk monitoring.
Making sure your infrastructure is running smoothly is critical. We offer managed data center and mainframe operations; server, storage, database and middleware management; managed data center hosting and utility models; cloud and converged infrastructure solutions, data center consolidation, migration, software-defined data center (SDDC), storage tiering and rationalization.
Productivity is key in today’s cost-conscious environment. We offer managed workplace services, service desk and field support services, messaging and collaboration services. Additionally, we offer next-generation workplace services, enterprise mobility and Bring Your Own Devise (BYOD) services, and AppStore services.
Customers and partners count on 100 percent reliability, and that means continuous connectivity. We offer managed 24/7 network operations; remote access and secure access management; managed VPN; campus, wireless and DC LAN; cloud-based network transformation; optimized telecom vendor sourcing and operations; and unified communication solutions.
Moving some or all operations to the cloud is the best way to improve efficiency, reliability, cost-effectiveness and scalability. We offer optimized cloud operations with Cloud360; managed Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) operations of hybrid cloud; cloud-based disaster recovery services, cloud strategy with CloudSteps, private cloud infrastructure solutions; and migration to a variety of cloud models.
Increases payer efficiency, improve productivity, reduce costs and position your business for growth.
Connects care managers to members and providers while reducing costs, personalizing interventions and improving care quality.
Enables shared decision making, communication and collaboration as a multi-channel, modularized solution.
Automates pricing scenarios to provide the best value to payers, providers and patients.
Enables payer/provider collaboration to reduce costs and drive overall quality improvement.
Manages EDI trading partners with one cost-effective, cloud-enabled technology service.
Automates transaction processing and information exchange between payer organizations and their external constituents.
Automate and simplify operational tasks associated with our core healthcare technology solutions, Facets and QNXT.
Extend the functionality of your core system by providing critical capabilities from enrollment through risk adjustment, to efficiently administer government solutions.