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Drive innovation, savings and auto-adjudication with RPA

TriZetto® Robotic Process Automation—Powered by HPA, offers TriZetto Facets® and QNXT™ users a comprehensive in-platform portfolio of pre-built yet fully customizable robots to transform manual tasks with a scalable, reliable automated solution.

Automate for faster, more accurate processes

A comprehensive native robot marketplace accelerates implementation and scales your operation with a digital workforce.

TriZetto Robotic Process Automation—Powered by HPA gives both Facets and QNXT users greater flexibility in and control of their automation initiatives. 

TriZetto RPA’s robot marketplace of pre-built, customizable healthcare robots enables payers to automate common, manual and time-consuming processes across their organization like claims, enrollment and provider management. Fully integrated and ready for implementation, our robots take on common core process steps “out of the box” but can be easily customized to meet the unique needs of your organization, or your Facets or QNXT instance. And, each robot integrates with Facets and QNXT and their add-on modules for seamless product upgrades and reduced automation downtime.

Supported by the HPA automation Center of Excellence and delivered as a service, our clients have seen an average cost savings of 65% with an additional 7% to 15% improvement in auto adjudication – reducing their total cost of ownership, eliminating the risk of building RPA in-house and maximizing ROI.


RPA mimics a human’s path to completing a rules-based, repetitive task but requires significant, ongoing maintenance and support. If your system changes or upgrades, your robots must be rebuilt. RPA-as-a-Service delivers automation expertise, so your organization does not have to hire expensive in-house specialists. HPA builds, tests, operates and maintains robots configured to your organization’s unique processes and objectives. With RPA-as-a-Service, health plans can quickly increase the impact of automation on their bottom line by completing transactions with more accuracy and efficiency at a lower cost and risk than building and maintaining RPA in-house.

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