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Raising the Competitive Bar

REDEFINE THE SHOPPER EXPERIENCE WITH DIGITAL

Whether it's exceeding expectations, earning customer loyalty or rewiring the supply chain, retailers can benefit by adopting a fresh digital perspective.

MASTERING THE DIGITAL ADVANTAGE


The pace of change across the retail landscape is accelerating like never before. And it shows no signs of slowing down.

According to a recent Cognizant research, retailers with exceptionally strong revenue growth already derive a higher percentage of their sales from digital channels. The race to digital transformation is on, and there is no time for delay.

Retail’s Next Frontier

There’s plenty of room in the digital economy for traditional retailers, if they shift focus from products to experiences, blending physical and digital to offer personalized shopping experiences.

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SEGMENTS WE SERVE

CONSUMER GOODS

Launch new ways to enhance the customer experience, elevate your brands and grow market share.

DEPARTMENT STORES

Maximize customer service and profits and meet changing demands amid increased competition and complex supply chains.

DISCOUNT STORES

Optimize merchandising, increase supply chain efficiency and generate product mix forecasts for better retention.

GROCERS

Adjust prices, fine-tune inventory planning and deploy next generation Point of Sale (POS) systems to enhance the customer experience.

SPECIALTY RETAILERS

Embrace the future of shopping by delivering concepts and solutions for in-store selling through social networks.

How Digital Thinking Separates Retail’s Leaders from Laggards

Our research reveals a surprisingly wide gap in how digital leaders and laggards perceive the digital future and are approaching these changes.

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CONSULTING & SOLUTIONS

Cognizant's Retail practice helps retailers turn today's pain points into new business opportunities.

SOLUTION SPOTLIGHT
Adaptive Spaces

Transform the way customers interact with your business spaces—and turn your physical space into a differentiator, not a drag on your resources.

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See solutions tailored to this industry.

LATEST THINKING

News


Events

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TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today's new digital capabilities is vast and growing.

Let's talk about how digital can work for your business.

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Thank you for your interest in Cognizant.

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