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We help department stores maximize customer service and profits and meet changing demands amid increased competition and complex supply chains.
We help optimize merchandising, increase supply chain efficiencies, generate product mix forecasts for better retention.
We help optimize prices, fine tune inventory planning, and deploy next generation POS systems to enhance the customer experience.
We help specialty retailers embrace the future of shopping by delivering concepts and solutions for in-store selling through social networks.
Leading analyst firm, Forrester, listed Cognizant as a leader in program management, Agile development and the omnichannel fulfillment strategy in its recent Forrester Wave: B2C Global Commerce Services provider study.
Cognizant's Retail practice helps retailers turn today's pain points into new business opportunities.
Rely on our experience to help you adopt the omnichannel capabilities that are right for your brand.
See solutions tailored to this industry.
Using AI to Enhance the Quality of Retail Product Metadata
By increasing the metadata transparency, retailers can help consumers make more informed purchase decisions – and compete more effectively with digital pure-plays. Here’s how they can accomplish this goal, using machine learning and deep learning techniques.
Travel & Retail: Exploiting Inherent Synergies to Collectively Boost Performance
Enabled by emergent digital tools and systems, the travel and retail spheres should explore their many points of convergence and potential for greater collaboration in delivering superior customer experience.
How Retailers Can Best Address Critical Labor Challenges -Today and Tomorrow
By artfully applying technological advances in workforce management systems, retailers can minimize labor costs and maximize operational efficiency.
How a Well-Executed Supply Chain Control Tower Can Accelerate Digital’s Business Benefits
As supply chain managers work to digitize their operations and seamlessly integrate their supply chain ecosystems, a supply chain control tower offers analytics, integrated visibility and process orchestration based on relevant KPIs that enable them to enhance business performance.
Driving Digital Experience through the Cloud
Here’s how businesses across industries are realizing new levels of agility, resilience, security and efficiency through the cloud.
Stepping into the Digital Future with IoT
How 14 companies across industries are demonstrating the reality of IoT-at-scale and generating actionable intelligence to fuel higher levels of efficiency, innovation and new business models.
The Future of Stores: Yes, There is One
The key is digitally retooling the store experience to deliver on consumers’ social shopping preferences and desire to feel valued across every touchpoint.
Retail: Opening the Doors to Blockchain
Retailers increasingly recognize blockchain’s transformative ability to streamline operations, ensure product authenticity and enable tighter supply chain collaboration, our latest study reveals. However, most are still working to fully understand how to harness its potential inside their four walls and beyond.
CPG at the Tipping Point: How Brands Can Win in the New Routes to Market
With consumer packaged goods increasingly moving to digital shelves, brand providers will need to rethink product value, meet consumers’ digital and physical ‘moments of need’ and enhance visibility in their demand-based fulfillment models.
The Road to 2025: Retail, Reimagined
Retailers that emerge successfully from the shock waves hitting their industry will be those that reinvent their physical stores and supply chains to meet digital consumer needs.
Our 100-member team on this project completely overhauled the client's value chain. The new system components included new enterprise information management software, supply chain changes, future state ordering, receiving process consolation and a new EIS (executive information management system).
Our team performed end-to-end testing of a new application from Raymark, a Cognizant partner and leading global provider of integrated retail software solutions. Upon successful test completion, the application was rolled out to our client’s U.S. stores.
We partnered with store management to create a merchandising enhancement “factory” that helped implement critical business changes, optimize resource load and standardize quick product-turnarounds. Our team’s services included testing, assessment, implementation and rollout.