Segment, personalize and target
Cognizant customer intelligence provides a unified customer journey and analytics platform so your business can engage with the right customers across the right channels at the right time.
Now, you can:
- Create a 360-degree omnichannel view of customers with rich context and behavioral insights
- Drive brand loyalty through effective customer segmentation and personalization across their journey
- Optimize revenue and profit by prescribing a personalized next best action/next best offer for every customer
- Increase retention by offering the most relevant, engaging and seamless customer experiences