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SIMPLIFY AND MODERNIZE THE ENTERPRISE

Where digital transformation meets business agility

AI-driven architectures, intelligent agents and human oversight are transforming enterprise platforms and redefining business application strategy. Explore Forrester’s Agentic Business Fabric report, sponsored by Cognizant, to understand the blueprint for tomorrow’s intelligent, human-centered enterprise.

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<h3>Your partner for digital orchestration</h3> <h5><span class="text-primary">Winning the customer battle in the digital economy</span></h5> <h5><span class="text-primary">Winning in the digital age takes more than just a strong customer experience. Your CX must be highly relevant and directly connected with the rest of your value chain. You must break down organizational silos in the way you engage with customers, employees and partners.</span></h5> <h5><span class="text-primary">Cognizant’s Enterprise Platform Services (EPS) help clients across industries reimagine their digital CX, attract and retain a world-class workforce, engage their partner ecosystems more productively and run their operations and financial organizations more efficiently.</span></h5> <h5><span class="text-primary">By building a simpler, modernized landscape, Cognizant EPS can help you transform your business, achieve your key business goals—and win in the digital economy.</span></h5>

Unleashing growth through intelligent orchestration

Enterprise Platform Services leader Rob Vatter on why businesses must embrace next-level CX—with a new study that provides a roadmap.

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<h3>Offerings</h3>
<h4>End-to-end application services</h4>
<h5>A world-class portfolio of EPS solutions</h5> <p>Your enterprise applications are at the core of your organization’s IT structure. Cognizant EPS help you digitally transform multiple front- and back-office business processes, including CX/CRM, HCM, SCM and finance/ERP.</p>
Digital process orchestration

AI-infused processes that transform experiences

Leverage the power of generative AI, predictive AI, process orchestration and mining—to transform into a hyperintelligent and fully autonomous enterprise. Get ahead and stay ahead in a digital-first world with AI-driven orchestration to automate, optimize and integrate business processes within and across the enterprise.

  • Improve efficiency
  • Transform business operations
  • Simplify complex and interconnected processes
  • Reduce costs
  • Drive business outcomes faster

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Digital supply chain transformation

Leveraging digital to modernize SCM

The COVID-19 pandemic, wars, trade embargos, shifting financial conditions and interdependent businesses prompt organizations to look beyond traditional supply chain processes to deliver value to the enterprise. Cognizant’s Supply Chain Management practice offers high-performance supply chain solutions enabled by next-generation technologies that modernize your operations while reducing costs. You gain the speed and flexibility to respond to new challenges and opportunities, giving you the intuitive edge needed to stay ahead of the competitors.

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Enterprise AI

Becoming an AI-driven enterprise

Successful organizations make the right decisions at the right time—and the fastest, most trusted business decisions are informed by data and Artificial Intelligence. To realize the full value of modern decisioning, organizations need to prioritize AI initiatives then move beyond the test lab to scale and embed AI throughout the enterprise.

Cognizant knows how and where to create AI value. Powered by battle-ready tools and accelerators, Enterprise AI helps you move models from pilot to production and deliver measurable and reliable business outcomes in months, not years. Leveraging native services from our hyperscaler partners, our methodologies address your enterprise-wide AI challenges while unique evolutionary AI decision-making technologies continuously improve results by discovering effective strategies automatically and prescribing the best possible decision for multiple objectives.

Becoming an AI-driven enterprise

Enterprise AI is a comprehensive service offering designed to overcome the obstacles preventing organizations from turning data into insights and making intelligence-based decisions.

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Enterprise integration services

Intelligent enterprise integration

AI is reshaping enterprise operations, making it essential to seamlessly connect and orchestrate business processes, applications, and data across the organization. By creating a unified digital ecosystem, enterprises ensure every system works in concert—much like a conductor leading a symphony. With consistent omnichannel experiences across customer, employee, and partner touchpoints, organizations can share information more effectively, simplify processes, streamline workflows, and boost agility.

Cognizant’s Enterprise Integration empowers businesses to accelerate digital transformation with AI at the core. We partner with leading global enterprises to modernize, integrate, and orchestrate diverse front and back-office platforms and processes. Our approach unifies internal systems, partner ecosystems, and external digital channels, leveraging IoT, APIs, and microservices architectures to deliver scalable, future ready integration.

Across hybrid cloud environments, we bring together digital solutions that help enterprises run smarter and faster. From addressing complex, multi geography integration needs to enabling AI-powered applications to take on new business roles, Cognizant ensures your enterprise stays connected, efficient, and innovation ready.

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Finance/ERP/EPM

Transforming the finance landscape

Inconsistent markets. Changing regional regulatory and statutory requirements. Rapid technology developments. Each of these factors requires finance to continually assess and redesign business strategy to remain competitive.

We understand your complex finance environment, and we deliver the solutions you need to transform it—from platform-anchored and cross-platform solutions to business advisory and consulting services. Our integrated transformation methodology leverages best-in-class tools and accelerators to provide seamless solutions across industries, regions and operating models.

Our strategic alliances with key financial management software vendors enable cost-effective solutions and faster time to value.

Human capital management

A roadmap for digital HR transformation

Evolving workforce demographics. Complex HR business context. Mergers and acquisitions. Ever-changing regulations. Together, these factors create a dynamic shift in HCM and change HR business expectations.

The combination of our HCM domain expertise and digital HR offerings gives you a structured roadmap for end-to-end digital HR transformation. We leverage innovative transformation solutions to create a compelling employee experience, realize efficiency gains and drive business value.

By leveraging our long-standing technology partnerships, we can offer strong capabilities in leading HR platforms to provide best-of-breed digital HCM solutions.

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<h3>Platforms</h3>
<h4>Leveraging your existing software</h4>
<h5>Long-standing software partnerships</h5> <p>Through our alliances with leading software vendors we help your business do more with your existing software platforms. No matter where you are in your digital transformation journey, we’ll leverage your platform to roadmap, implement and run your enterprise landscape for the digital world.</p>
Digital integration

Seamless UX across channels

With users engaging with enterprises across multiple channels and with an increase in apps, data and devices, omnichannel integration must ensure a consistent UX across all customer touchpoints.

Cognizant’s Integrated Process Management experts have deep expertise across the connected digital enterprise space to help your organization accelerate digital transformation. With data becoming the differentiator, we have partnered with our top clients to integrate diverse applications across internal systems, partner ecosystems and external social platforms, effectively leveraging IoT, microservices and APIs.

We integrate digital solutions across hybrid cloud environments so your enterprise runs better. You can address complex integration needs that span geographies, and your applications can assume new roles in the business.

Explore Cognizant® Cloud Integration Brokerage

Oracle

Combined strengths, unified resources

Cognizant’s Oracle practice helps you navigate today’s digital shift. Our expertise spans the entire Oracle Stack, from engagement to transaction processing to modernizing core systems. We’re ahead of the curve in leveraging cloud, social and mobile enterprise application platforms to drive innovation and efficiency.

As an OPN Global Platinum Partner and Cloud Premier Partner, we help you implement the new operating models, processes and cloud-based information systems you need to remain competitive in today’s digital landscape while optimizing the value of your Oracle investment.

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Pega

Deliver next-gen customer engagement

In the digital age, enterprises are looking to deliver compelling customer experiences, automate processes and optimize operational costs. Customer service, sales effectiveness and operational excellence have emerged as the key paradigms of digital transformation. You need an end-to-end low-code/no-code platform for creating dynamic, scalable, multichannel solutions that encourage your customers to interact, purchase and stay engaged through their journeys.

Cognizant's Pega practice helps you create stellar customer experiences and automate processes for end-to-end customer engagement. Powered by advanced artificial intelligence and robotic automation, we deliver solutions that drive excellence in sales, marketing, customer service and operations. With deep expertise across the digital process automation and CRM space, we can help you enable the digital flip. Our new-generation solutions, frameworks and methodologies, powered by industry best-practices and extensive knowledge repositories, help us deliver unique value.

As a Global Elite Partner of Pegasystems, we have delivered complex, multicountry transformation programs for our clients across industry verticals.

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Salesforce

Key to a CX go-to-market approach

Cognizant’s Salesforce experts have a deep understanding of emerging digital landscapes and evolving customer needs. We can deliver complex multicountry CRM transformation rollouts, as well as strong program management. We complement our strong expertise in digital design, mobile app design and digital UX with the Salesforce platform to bring industry-specific solutions to market.

As a Global Strategic Partner of Salesforce, we’ve collaborated with the company to develop next-generation proprietary CX tools and solutions that incorporate AI, communities, IoT, AR and VR across the sales, services and marketing functions.

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SAP

Unlock the value of digital

In today’s digital business, enterprises, clients, partners, end customers and employees all align in a single value chain. Consumerization of technology enables businesses to build intelligent enterprises and new digital business models, creating deeper customer engagement for more relevant and contextual customer experiences.

In Cognizant’s SAP practice, we help enterprises maximize business value in the digital economy. By driving digital acceleration, we can prepare you for the approaching autonomous business by unlocking the value of digital with industry-specific outcomes. Our extended service portfolio and business solutions help you gain competitive leadership, discover new revenue streams and achieve business agility—all with the operational mandates of cost and efficiency.

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Workday

Advisory, deployment and continuous value services

Get the guidance your business needs to move ahead with Workday initiatives and build rigor into your key finance and HR management operations. We can help your business ensure transformation success with strategy and change management advice. With Cognizant as your strategic partner, you’ll get the Workday implementation support you need to go live on time and on budget.

After your implementation, our continuous value services help you to increase adoption, optimize your Workday tenant and maximize the ROI of your cloud ERP system.

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<h3>Featured work</h3>
<h3>Thought leadership</h3>
<h3>Our partners</h3>
<p>We form partnerships and strategic alliances with world-class organizations to expand our service offerings and deliver comprehensive solutions to clients. Strategic alliances with the world’s leading companies enable us to provide complete solutions to your business and IT challenges.</p>

Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.