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CUSTOMER-CENTRIC AI SOLUTIONS


Companies that truly understand the decision-making process, preferences and motivations of their customers have a massive advantage over those that don’t. 

Artificial intelligence pinpoints areas of opportunity and delivers personal insights that solve complex business problems and drive innovation. At Cognizant, we’re helping businesses engage and interact more effectively with their customers, with insightful, personalized user interactions that drive loyalty, revenue and growth.

Whether a company is experiencing overall business growth, or seasonal, temporary growth, Cognizant’s AI predictive and scalable platform allows businesses to respond quickly and smoothly to changes in the market. We’re helping our clients create integrated, personalized user experiences to both engage and influence their customers. Imagine what AI can do for you.

OFFERINGS

PERVASIVE HUMAN-CENTRIC AI

Human insights bring your business into focus.

REDUCED RISK AND FRAUD LOSS

Combat fraud with intelligent, real-time solutions.

MORE PERSONALIZED CUSTOMER EXPERIENCES

Interface & interact with your clients more effectively.

INTELLIGENT, EFFICIENT OPERATIONS

AI fuels intelligent & efficient business processes.

MODERNIZED DATA ARCHITECTURE

Helping companies compete with digital native businesses.

OPTIMIZED PRODUCTS AND SERVICES

An omnichannel, end-to-end view of product lifecycles.

SPOTLIGHT

WHITEPAPER
Making AI Responsible—and Effective

To bring AI into the business mainstream, companies need to complement their technology advances with a focus on governance that drives ethics and trust. If they don’t, their AI efforts will fall short of their expectations and lag the business results delivered by competitors that responsibly embrace machine intelligence, our latest research findings suggest.

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WHITEPAPER
The Road to AI

Incorporating artificial intelligence into your business systems and processes is a journey unlike any other digital technology implementation. Here is a five-step process for navigating it successfully.

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EBOOK
Accelerate Business Growth and Outcomes with AI

How 10 organizations are using artificial intelligence to accelerate decision making, improve business processes, enhance user engagement, reduce costs and drive remarkable growth and profitability.

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BLOG
Using Human Intelligence to Avoid AI Structural Failures

AI's ascent into the real world means AI solutions must use human intelligence and continuous human involvement to avoid pitfalls and take advantage of the greater value AI brings to organizations, customers and societies.

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BLOG
Data-Driven Cultures: Keeping Humans in the Loop

Businesses need a solid foundation to enable faster intelligence across the enterprise. That can’t be achieved through technology alone. When it comes to strategic use of data—and successful data-centric cultures—humans are still very much a part of the solution.

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PERSPECTIVES
AI Rising: Asia Pacific Embraces the Age of the Intelligent Machine

Asia Pacific businesses are bullish on AI and they’re optimistic about the returns, according to our recent study. There’s more to do, however, to prepare for optimal collaboration between humans and intelligent machines.

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WHITEPAPER
AI: Ready for Business

It will take transparency, trust and personalization for businesses to see the full potential of artificial intelligence. 

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TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today's new digital capabilities is vast and growing.

Let's talk about how digital can work for your business.

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Thank you for your interest in Cognizant.

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