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Perspectives

Secure Payments (Part 2) How Card Issuers and Merchants Can Stay Ahead of Fraudsters

2016-05-04


Card fraud and data breaches cost organizations a pretty penny. Moreover, customers refrain from doing business with retailers that have been victimized by data breaches or fraud. The damage to organizations’ reputations and brand value can be very difficult to repair. We surveyed 509 U.S. consumers, 50 issuers and 52 merchants and acquirers to understand the steps they are taking to keep up with fraudsters’ increasing sophistication.

The infographic below, which is the second in a two-part series, presents insights from our study. It gauges merchants’ and issuers’ confidence in their anti-fraud solutions, customers’ confidence in these organizations, and their response to those affected by fraud. It also details transaction lifecycle vulnerabilities and suggests a holistic approach for both merchants and issuers to address payment fraud.

For an overview of the payment security landscape, read the first part of this series.

For a more detailed analysis, read our whitepaper, “Secure Payments: How Card Issuers and Merchants Can Stay Ahead of Fraudsters.” 

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Secure Payments (Part 2) How Card Issuers and Merchants Can Stay Ahead of Fraudsters