The question for communications service providers (CSPs) that want to embrace digital transformation isn't if to start, but how and where. CSPs can follow this pragmatic blueprint as they shift their role from communications service provider to digital service provider (DSP).
Forces Shaping & Challenging the Industry
Numerous developments are driving dramatic changes within the CSP space — disrupting established value chains and business models. Still, the same trends are opening non-traditional growth prospects and creating new opportunities for industry players.