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Transform operating models to improve patient outcomes

Learn why 20 of the top 25 U.S. health plans work with us.

Unify the healthcare ecosystem

Today’s healthcare companies must drive better patient outcomes and manage consolidation while evolving operating models and reducing administrative costs across the healthcare ecosystem.

To succeed, payers and providers need combined clinical, business and process expertise along with intelligent digital platforms to create efficient and agile operations. Cognizant provides business process transformation and managed services across the healthcare ecosystem. We leverage cloud, data, automation, AI and our industry leading Trizetto digital healthcare platform to develop and manage intelligent and adaptable operating models. This results in improved efficiencies, responsiveness and ability to unify the healthcare ecosystem.



Implement managed services, automation and AI to streamline claims management to reduce cost and regulatory risk as well as improve efficiency and intelligence.

Apply business process transformation to better coordinate, deliver and manage quality care while improving patient centricity to drive profitable growth.
Pharmacy Benefit Managers

Combine intelligent digital platforms and managed services to improve regulatory compliance, clinical management programs and business intelligence.


reduction in operational costs in healthcare companies through business process transformation

Offerings and Platforms

Transform care with new operating models

With new digital operating models, healthcare companies can focus on enhanced consumer experiences and healing. Our services underpin the success of a new healthcare business model built on the features, functionality and value that consumers find indispensable.

Our deep relationships with leading healthcare organizations around the world put us in a unique position to deliver services through our integrated model, where we focus on the industry trends that are sustainable while investing in areas that drive fundamentally better outcomes at lower costs.

  • Cognizant® Digital Healthcare Payer

    Bring digital to life

    Evolve to meet the demands of constantly changing industry environments, shifting customer needs and the rapidly transforming technology landscape. This results in reduced costs, greater flexibility and growth generation.

    Learn more
  • Business Process as a Service (BPaaS) for Payers and Government Programs

    Reduce costs and risks

    Increase payer efficiency and growth, build strategic business agility, improve productivity, reduce costs and mitigate risks with our comprehensive BPaaS portfolio.

    Learn more
  • Cognizant® Intelligent Process Automation

    Why IPA?
    Greater ROI

    Elevate workforce productivity by automating specific functions as well as end-to-end business operations. Leveraging leading automation platforms, we partner with you to improve workforce productivity and streamline customer experiences to drive business performance and growth.

    Learn more
  • Cognizant® Digital Finance and Accounting

    Digitally transform finance and accounting

    Transform finance and accounting operations into a value generator for your organization. Apply next-generation digital capabilities to enhance existing investments and turn procure-to-pay, order-to-cash, record-to-report and financial planning into valuable business insights.

    Learn more
  • Cognizant® Digital Customer Service

    Treat your customers right

    Achieve new revenue-generating opportunities for your organization with next-generation customer service. We enable you to deliver proactive, predictive interactions across all your customers’ preferred channels to deliver more efficient, effective and enriched experiences.

    Learn more


Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.