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To contend with increasing product and service complexity, communications companies rely heavily on their order management systems. Unfortunately, many legacy systems are not up to the task. In response, we have developed a new cloud-based services approach to improving order management: Order Management as a Service (OMaaS).
OMaaS increases the effectiveness of the entire order management process. Major benefits include enhanced retention and cross-selling, real-time order negotiation, faster time to launch and variable pricing.
Using Cognizant OMaaS, communications companies can standardize processes, virtualize service delivery and convert capital investments to operational expenses.