How well you capitalize on a niche defines your competitive edge. But with increasingly nimble department stores and discounters—plus globalized shopping experiences available through the Web—it's critical for specialty retailers to work smarter to stay ahead.
Our range of specialty solutions help stores maximize profits while anticipating changes to consumer demands. From loyalty and CRM to workforce management, we help you implement new customer touch points like personal shopping assistants and kiosks using cloud, analytics and mobile technologies.
Learn more about Cognizant's solutions for specialty retailers.
Shoppers' likes, dislikes and deal-breakers are revealed in this annual survey of 2,500 consumers. Learn how the retailing paradigm has shifted.
As Facebook, Twitter and other social tools go mainstream, retailers must tap these rich pools of consumer-generated data to make more strategic buying, stocking and selling decisions.
The luxury market is growing, especially in Asia, but the recession is exerting some restraint on it, so they need to differentiate themselves in multiple ways to stay ahead and attract and retain shoppers.
The best way to capture consumer mind and wallet share is through seamless, vibrant shopping experiences that go across channels.