COGNIZANT CONSULTING

Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer

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Implement more responsive IT systems and create more stores that attract shoppers and inspire loyalty.

Brick-and-mortar stores represent a big opportunity for retailers to connect with shoppers in meaningful, profitable ways. But to build market share, you must solve key store operations challenges such as customer service, workforce management, loss prevention and back-end operations.

Drawing on our retail expertise, we can empower you with new workforce and task management solutions, modernize your point-of-sale, improve employee productivity and engagement and boost your store operations’ bottom line.

CAPABILITIES

Point of Sale (POS)

Transform point‑of‑sale to point‑of‑service and create a seamless omnichannel experience with our end‑to‑end POS services.                           

In-Store Productivity

Combat showrooming by empowering store associates and managers with the tools, training and technology they need to respond to customer expectations.     

Gamification

Improve associate engagement and productivity through game-based training and by gamifying key activities. Also improve time to competency and create more engaging interactions with customers.                       

In-Store Service Management

Our solution facilitates collaboration and management of in-store activities with trade partners and vendors in order to increase accountability and transparency.               

Shrink Management

Control shrink and margin leakage across the value chain through our loss prevention, returns management, online fraud prevention and analytics services and solutions.             

Stores Solutions | Retail IT Consulting | Cognizant Technology Solutions