Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer

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Competition is increasing. New IT solutions can help you maximize profits and outmaneuver mass-market retailers.

How well you capitalize on a niche defines your competitive edge. But with increasingly nimble department stores and discounters—plus globalized shopping experiences available through the Web—it's critical for specialty retailers to work smarter to stay ahead.

Our range of specialty solutions help stores maximize profits while anticipating changes to consumer demands. From loyalty and CRM to workforce management, we help you implement new customer touch points like personal shopping assistants and kiosks using cloud, analytics and mobile technologies.



Cognizant’s experts help retailers to find the right path to Omnichannel adoption for their brand, based on their customers, competitors and physical and digital assets.

Our consulting and expertise spans:

  • Omnichannel strategy & roadmap
  • Cross-channel integration
  • E-commerce replatforming
  • International commerce
  • Digital commerce optimization
  • Mobile
  • Digital marketing
  • Agile delivery
  • Loyalty & CRM


Our retail expertise spans the merchandizing value chain, including retail information management, merchandise financial planning, category management, assortment and space planning, pricing and promotion planning.


Cognizant helps clients rethink the store experience to create more engaging and rewarding shopper interactions. We offer a wide variety of solutions for stores including:

  • Point of service
  • In-store productivity
  • Gamification
  • In-store service management
  • Shrink management

Supply Chain

We help clients solve complex supply chain problems, delivering value and savings along their transformation journey. Let our team show you how an integrated supply chain can create a retail experience without boundaries—and help your organization stay vital to shoppers.

Our supply chain consulting and services span:

  • Supply Chain Planning
  • Supply Chain Execution
  • Supply Chain Visibility

Retail Enterprise Services

Cognizant expertise with Oracle Retail, SAP, Manhattan, IBM (Sterling) and JDA combined with our global delivery and implementation best practices mean you get the highest quality solution delivered in the most cost‑effective manner.


Learn more about Cognizant's solutions for specialty retailers.

4th Annual RIS/Cognizant Shopper Experience Study: Rise of the Individual Shopper

Shoppers' likes, dislikes and deal-breakers are revealed in this annual survey of 2,500 consumers. Learn how the retailing paradigm has shifted.

Leveraging Social Media to Optimize Sourcing-to-Shelf Processes

As Facebook, Twitter and other social tools go mainstream, retailers must tap these rich pools of consumer-generated data to make more strategic buying, stocking and selling decisions.

Luxury Retail's Evolving Landscape

The luxury market is growing, especially in Asia, but the recession is exerting some restraint on it, so they need to differentiate themselves in multiple ways to stay ahead and attract and retain shoppers.

E-tailing Across the Globe: Bridging the Geographical Gap

The best way to capture consumer mind and wallet share is through seamless, vibrant shopping experiences that go across channels.

Specialty Retailers Solutions | Retail IT Consulting | Cognizant Technology Solutions