COGNIZANT CONSULTING

Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer

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Store competition is increasing. Gain the flexibility you need to sharpen your edge.

Department store managers need to work not only harder but smarter if they are to remain out front. Our Retail practice gives you the tools you need to succeed amid growing competition and increasingly complex supply chains.

From loyalty and CRM to workforce management solutions, we help you deliver seamless service to customers. In addition to basic POS and WFMS services, we can implement next-generation customer touchpoints like personal shopping assistants, kiosks and digital signage.

CAPABILITIES

Omnichannel

Cognizant’s experts help retailers to find the right path to Omnichannel adoption for their brand, based on their customers, competitors and physical and digital assets.

Our consulting and expertise span:

  • Omnichannel strategy & roadmap
  • Cross-channel integration
  • E-commerce replatforming
  • International commerce
  • Digital commerce optimization
  • Mobile
  • Digital marketing
  • Agile delivery
  • Loyalty & CRM

Merchandising

Our retail expertise spans the merchandising value chain, including retail information management, merchandise financial planning, category management, assortment and space planning, pricing and promotion planning.

Stores

Cognizant helps clients rethink the store experience to create more engaging and rewarding shopper interactions. We offer a wide variety of solutions for stores including:             

  • Point of service
  • In-store productivity
  • Gamification
  • In-store service management
  • Shrink management

Supply Chain

We help clients solve complex supply chain problems, delivering value and savings along their transformation journey. Let our team show you how an integrated supply chain can create a retail experience without boundaries—and help your organization stay vital to shoppers.

Our supply chain consulting and services span: 

  • Supply Chain Planning
  • Supply Chain Execution
  • Supply Chain Visibility

Retail Enterprise Services

Cognizant's expertise with Oracle Retail, SAP, Manhattan, IBM (Sterling) and JDA combined with our global delivery and implementation best practices mean you get the highest quality solution delivered in the most cost‑effective manner.

Department Stores Solutions | Retail IT Consulting | Cognizant Technology Solutions