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To succeed, companies must reinvent business operations and harness cloud, data, automation and AI to improve efficiency and agility. These domains help create customer-centric operations that adapt quickly to customer demands, industry trends and disruptions. Data and AI must also be leveraged to innovate and personalize loyalty programs, and lobby and guest experience.
Cognizant combines digital platforms and capabilities with proven industry expertise to help companies create engaging experiences with the lowest total cost of ownership, reducing costs and minimizing financial risks.
reduction in in-store troubleshooting for restaurants with intelligent support services
We provide services that help travel companies reinvent finance operations, enhance the customer experience and automate routine tasks at speed and scale.
Improve campaign effectiveness to maximize value and return on investment. Utilize data-driven insights to advance and develop your products and services, resulting in increased customer satisfaction, usage and business growth.LEARN MORE
Transform finance and accounting operations into a value generator for your organization. Apply next-generation digital capabilities to enhance existing investments and turn procure-to-pay, order-to-cash, record-to-report and financial planning into valuable business insights.LEARN MORE
Ensure uptime of stores to reduce revenue leakage and employee downtime and to increase customer satisfaction. Digital store support services enable quicker issue resolution and faster checkouts.
Achieve new revenue-generating opportunities for your organization with next-generation customer service. We enable you to deliver proactive, predictive interactions across all your customers’ preferred channels to deliver more efficient, effective and enriched experiences.LEARN MORE
Elevate workforce productivity by automating specific functions as well as end-to-end business operations. Leveraging leading automation platforms, we partner with you to improve workforce productivity and streamline customer experiences to drive business performance and growth.LEARN MORE
The Forrester Wave™: Robotic Process Automation Services, Q4 2019 reports Cognizant as a Leader among Robotic Process Automation (RPA) service providers. Cognizant has supported customers by successfully setting up the automation CoE and tracking the RPA program back to outcomes.READ THE PRESS RELEASE