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Changing the Game

REDEFINE THE VALUE OF PHARMACY IN HEALTHCARE

From revitalizing revenue streams to meeting changing consumer demands, it’s time to capitalize on the promise of digital for lasting transformation.

A NEW COMPETITIVE ADVANTAGE


The future has arrived for pharmacies and PBMs. And it’s no longer “business as usual.”

With competition arriving not just from the traditional healthcare sector but the online giants, Cognizant helps retail, specialty and mail order pharmacies and PBMs rethink operating models—and deliver more targeted and personalized services in a differentiated way.

SOLUTIONS

  • REGULATORY COMPLIANCE

    SIMPLIFYING A COMPLEX REGULATORY ENVIRONMENT

    Cognizant helps healthcare organizations evaluate the impact of regulatory requirements and implement supporting solutions to help ensure compliance. Our services include:

    • ICD-10
    • Medicare Part D compliance
    • NCPDP D.0 compliance
    • Controlled substance dispensing
    • Patient compliance
  • HEALTH INTELLIGENCE AND ANALYTICS

    DRIVING BETTER HEALTH OUTCOMES

    The ability to access and leverage data is changing the way business decisions are made, with rich insights enabling evidence-based decision-making and proactive planning. Cognizant provides expertise on the data that should be collected across a wide range of attributes affecting pharmacy and PBM businesses, helping you make well informed decisions in:

    • Analytics strategy
    • Process innovations
  • INVESTIGATIVE SERVICES

    FROM DETECTION TO PREVENTION

    Enabling organizations to identify and resolve intentional and unintentional errors or verify the absence of both is critical. With significant capital being lost to fraud and abuse each year, investigation and recovery efforts are key to an organization’s overall financial health.

  • OPERATIONAL IMPROVEMENT

    INVEST IN THE DIGITAL FUTURE

    We help healthcare organizations drive cost reduction and revenue enhancement through improved efficiency and effectiveness and process transformation, offering:

    • Best-in-class series (Claims, Enrollment, Medical Management)
    • Requirements definition
    • Product evaluation and selection
    • Operational readiness
  • CONSUMERISM

    EMPOWER CONSUMERS WITH DIGITAL TOOLS

    New consumer-focused operating models in healthcare demand a shift in thinking, requiring many companies to go from a B2B to B2C focus. Cognizant helps healthcare organizations manage the patient and member experience with solutions that drive engagement and help build effective strategies for member identification and retention. Our services span these areas:

    • Customer engagement
    • Customer experience
    • Customer retention
  • IMPLEMENTATION SERVICES

    DELIVER DIGITAL HEALTH SERVICES AT SCALE

    We offer complete project and IT implementation and support services, including:

    • Legacy systems modernization
    • Administrative, claims management, clinical and electronic health record implementations
    • Custom development and maintenance
    • Systems integration and program management
    • ERP and CRM systems
    • Data warehouses
    • E-health, self-service applications and portal development

LATEST THINKING

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TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today's new digital capabilities is vast and growing.

Let's talk about how digital can work for your business.

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Thank you for your interest in Cognizant.

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