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The Leap Ahead

BECOMING A DIGITAL SERVICES PROVIDER

By following the right plan, Communications Services Providers (CSP) can fend off challengers, accelerate transformation and build a foundation for digital success.

BUILD A FOUNDATION FOR DIGITAL SUCCESS


When it comes to digital transformation, the question for traditional telecom companies isn’t whether to start or not, but about how and where to start.

At Cognizant, we help established CSPs quickly leverage the latest opportunities such as digital services, the Internet of Things and omnichannel experiences. We foster transformation while ensuring that core capabilities are delivered in an efficient and stable manner.

SEGMENTS WE SERVE

CABLE & SATELLITE

To accelerate digital innovation and growth, our services focus on customer relationship management, knowledge management and the customer experience.

INTEGRATED COMMUNICATIONS PROVIDERS

We help carriers transform into multi‑service providers through management consulting, digital integration and personalized business services.

NETWORK EQUIPMENT PROVIDERS

Our services improve business results by streamlining processes, reworking administrative systems and increasing customer loyalty.

WIRELESS

Solutions include new personalized processes for billing, customer and order fulfillment and digital technology for planning, networks and testing.

The Growth Imperative: How Communications Service Providers Can Get Their Mojo Back

To thrive in new market realities, communications service providers must embrace human-centric customer service, enter adjacent verticals and monetize their data.

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CONSULTING & SOLUTIONS

SOLUTION SPOTLIGHT
Cognizant Intelligent VideoXperience

Cognizant's Intelligent VideoXperience delivers a comprehensive video ecosystem that improves overall content experience, enhances customer satisfaction and increases revenue at lower delivery cost.

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Solutions for service implementation, partner/supplier management and more.

LATEST THINKING

News


Events

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TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today's new digital capabilities is vast and growing.

Let's talk about how digital can work for your business.

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