You know the hazards of outdated manual processes: They impede scale…waste precious people resources…and create inefficiencies and errors that derail performance and profitability. The answer is intelligent process automation. But what to automate? How to automate it? How to make it intelligent? Without the right plans, tools and resources, your IPA efforts can fragment and cause more harm than good across the enterprise.
Cognizant can help. Our IPA solutions make your processes smarter. We’ll elevate workforce productivity by automating not only mundane tasks, but also end-to-end business operations. Combining robotic process automation with machine learning and cognitive technologies to create intelligent operations, we offer IPA solutions that deliver significant value and productivity gains. The result: streamlined business performance and customer experiences—and more efficient and effective operations.
Bots Promise a Better Enterprise
Companies across industries are turning to semi-autonomous computers (better known as bots) to improve operational efficiency, reduce costs and increase margins. In this first installment of an ongoing series, we examine the overall promise of automation before exploring how it’s impacting the banking, insurance and healthcare industries.VIEW PERSPECTIVES
The Forrester Wave, Q3 2018 report places Cognizant as a Leader among digital process automation (DPA) service providers. Strong design capabilities and a focus on end-to-end automation, coupled with its wide spectrum of technology vendor relationships and certified professionals across technologies enable Cognizant to effectively address DPA needs of organizations.READ THE REPORT
Everest named Cognizant a leader in Business Process Services Delivery Automation. Clients cite Cognizant’s expertise in automation, approach to optimizing processes before automating and drive to deliver outcomes, as key strengths and drivers of ROI.VIEW PRESS RELEASE
potential financial bonus process leaders stand to gain from their digital decisionsLEARN MORE
Our agnostic solutions are configured to seamlessly integrate with your unique operations and underlying technology. As a market leader, we have expertise in implementing automation processes and harmonizing legacy technologies into a responsive digital backbone.
Spanning robotic process automation, artificial intelligence, machine learning, smart analytics and other leading technologies—our enterprise automation offering equips you with the tools and services you need across the automation ecosystem.
We help automate repetitive tasks and end-to-end process, create intelligent operations that think and learn and bridge the gaps within functions and across offices to achieve next level transformation.
Including advisory service to help with vision, strategy and planning, professional services for implementation and transformation and, managed services for maintenance and optimization, Cognizant Enterprise Automation provides what you need every step of the way.
Operational analytics becomes incredibly powerful when used strategically. Enterprises can harness insights to identify new ways to service customers, new products and services to develop and new outcomes to pursue, such as opportunities to create new revenue streams and cost savings.
And with the right data structures and systems of intelligence, enterprises can automate how analytics are leveraged to adapt to customers and deliver deeply personalized experiences.
Unlike legacy automation tools, it can replace any human process that does not require intuition. The robots handle a broader set of work allowing staff to focus on processes that require human to human interaction. The robots are deployed on the virtual machines alongside applications they interface with and the deployment model follows client requirements.
RaaS enables consistent results, faster processing, fewer errors, high scalability and improved compliance and traceability.
Cognizant helped a leading global healthcare company to achieve $1,800,000 in labor savings over 3 years in daily production. In addition, RaaS enabled a national health record vendor expedite the claim management process significantly which in turn helped it save 70% in labor costs.