At Cognizant, we help established CSPs quickly leverage the latest opportunities, such as digital services, the internet of things (IoT) and omnichannel experiences. We foster transformation while ensuring that core capabilities are delivered in an efficient and stable manner.
To accelerate digital innovation and growth, our services focus on customer relationship management, knowledge management and the customer experience.
We help carriers transform into multi‑service providers through management consulting, digital integration and personalized business services.
Our services improve business results by streamlining processes, reworking administrative systems and increasing customer loyalty.
Solutions include new personalized processes for billing, customer and order fulfillment as well as digital technology for planning, networks and testing.
To thrive in new market realities, communications service providers must embrace human-centric customer service, enter adjacent verticals and monetize their data.VIEW PDF
Cognizant's Intelligent VideoXperience delivers a comprehensive video ecosystem that improves overall content experience, enhances customer satisfaction and increases revenue at lower delivery cost.
Solutions for service implementation, partner/supplier management and more.
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