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Intelligent Process Automation
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IPA: The future is now

Intelligent process automation brings value to your organization by dramatically improving process accuracy, reducing risk of human error, and providing a centralized platform that enables better tracking, visibility, governance, compliance and risk management.
Our advisors, experienced practitioners and technologists partner with you to design new ways of working that maximize the potential of intelligent automation. Together, we reimagine processes with human and digital intelligence to help your business increase productivity, reduce risk and strengthen compliance.
Connecting human and digital to supercharge business outcomes

We combine business and process consulting, domain and technology expertise with change management to help companies realize the full potential of IPA.

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Cognizant Neuro®—a faster, simpler way to deliver seamless experiences

Tap into an automation fabric to orchestrate talent, technology and new ways of working in an intelligent, holistic way. 

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Offerings

Work intelligently, unleash potential

Cognizant’s Intelligent Process Automation practice combines advisory services with deep vendor partnerships and integrated solutions to create and execute strategic roadmaps. We begin where you are in your automation journey and help you accelerate your pace of adoption, embedding our teams directly into your culture to deliver results.

Accelerate. Simplify. Scale.

Intelligent automation requires equal focus on people and technology. Our advisory team works with you to create a sustainable framework to enable scale, establishing the right operating model and embedding change management. With in-depth domain expertise, offerings and data-driven methodology, we work with you to modernize business processes that deliver results. 

We bring unique and compelling perspectives of the technology landscape. Our technology office has deep and broad expertise across domains to create a holistic, best-fit set of solutions to accelerate your digital transformation journey. Their insights help you navigate a quickly evolving landscape with ease and speed.

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Reimagine work, engineer digital

Achieving maximum business results with intelligent process automation requires enterprise-wide digital operations using technology that’s uniquely designed for your IT ecosystem. Our proprietary and partner solutions help you simplify, accelerate and expand automation—enabling end-to-end processes to create flexible, resilient operating models.

By combining the power of industry tools with lifecycle accelerators that deliver a future-proof platform, we help you democratize automation technologies across business and operations teams. Using low-code solutions, task capture, process discovery and cognitive platforms across processes, you can move past employee “busy work” and drive true business innovation.

Optimal results delivered the way you work

Intelligent process automation success hinges on two must-haves: the right technology and a partner who immerses into the fabric of how you work. We focus on providing flexible, right-fit, customized solutions that support a non-linear approach to digital transformation. Our implementation model delivers with quality, utilizing change management to bolster outcomes. 

With our platform approach, we integrate interconnected technologies to speed automation, optimize delivery and improve repeatability and scalability while ensuring resiliency. Our frameworks, accelerators and domain-specific assets help you achieve value faster. We enable citizen development strategies ranging from targeted groups to full scaled deployments.

Modern operating models

Your organization exists to serve customers well—understanding their needs and moving quickly to meet their demands. We exist to help you do that. Through fully managed outsourced automation services, we provide flexibility in managing and scaling process innovation, partnering with your IT and business functions to deliver innovation through IP, technology and alternative talent models. 

We can handle documentation, development, deployment and maintenance of process automation on your behalf and offer services in an outcome-based model. We provide sustainable business.

Featured work

TRANSPORTATION &LOGISTICS

Automation streamlines finance functions at PostNord
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HEALTHCARE

Intelligent automation spurs 8X ROI
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UTILITIES

Empowering users to drive digital transformation at PG
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UTILITIES

Automation center of excellence trims costs and fuels productivity
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LIFE SCIENCES

Pioneering RPA at a major life sciences company
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MANUFACTURING

IPA improves CX & efficiency for agricultural giant
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Analyst recognition

Cognizant named a Leader in The Forrester WaveTM: Robotic Process Automation Services, Q2 2022

Forrester states that our digital-first, domain-focused automation approach supported by robust intelligent capabilities and accelerators enable us to deliver repeatable value across our customer engagements.

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Cognizant named an Everest Group PEAK Matrix® Leader for Intelligent Process Automation Providers 2022

We achieved highest ratings for vision and capability. Our clients cite our advisory services including organizational change management and advanced technical accelerators that help increase productivity.

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Cognizant named a leader in Intelligent Automation in Healthcare—Solutions PEAK Matrix® Assessment 2022

Everest Group cites several differentiators, including Cognizant’s investment in innovation as well as creating a vision and strategy for clients that help them accelerate their digital journey and get business value faster.

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Cognizant named as a Leader on Everest Group’s Revenue Cycle Management (RCM) Operations PEAK Matrix® Assessment 2022

We once again achieved the highest rating and differentiated ourselves with our end-to-end capabilities in the RCM value chain and our strong analytical and automation solutions for healthcare providers.

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Cognizant named a Leader in Everest Group Life Sciences Operations PEAK Matrix® Assessment 2022

Everest cites our end-to-end capabilities, our clinical trials and patient services solutions, as well as Cognizant Neuro for Pharmacovigilance

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Partner awards

Automation Anywhere 2022 Migration Partner of the Year

Cognizant is named Partner of the Year in the Americas, Europe, Middle East & Africa for demonstrating skill with customer success in migrating customers to Automation 360.

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Workato 2021 Strategic Partner of the Year

Cognizant is recognized by Workato for delivery excellence and industry expertise to enable clients to automate work across the enterprise.

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UiPath 2021—Service Network Partner Certification

Cognizant becomes one of the first global systems integrators to achieve the premier accreditation for consistently delivering world-class IPA implementations.

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UiPath 2021—Global Growth Partner of the Year

Cognizant is recognized as a leader in evangelizing UiPath growth products, solutions and capabilities for scaling our clients' automation programs.

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2020 Blue Prism Partner Award Winner—Global Delivery and Excellence Partner

Cognizant is recognized for demonstrating excellence in delivery and implementation of Blue Prism RPA projects world-wide.

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BUSINESS INTELIGENCE

Recently published insights

WHITEPAPERS

How digitally modern processes make great experiences

At a time when experiences are everything, automating processes for speed, intelligence and fluidity will constitute a significant competitive advantage.

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At a time when experiences are everything, creating modern processes with speed, intelligence and fluidity will result in a significant competitive advantage.

REPORT

Assess Your Readiness For AI, Automation, And Robotics

This complimentary Forrester report guides you to drive forward successful automation efforts by benchmarking and identifying areas where you need to invest.

Read Forrester's report

REPORT

Scaling up intelligent automation

Organizations that instated intelligent automation—not only into their strategies but also into the way employees work—have experienced superior business outcomes.

Read Everest Group's study

Take the next step

Let's talk about how intelligent process automation can work for your business.