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Improve processes, interactions and sales impact

AI IN ACTION | COMMUNICATIONS, MEDIA & TECHNOLOGY

Improve processes, interactions and sales impact

Organizations are increasingly trying to drive new value to meet customer expectations, and adapt to disruptive influencers. Operationally, AI can help mitigate these disruptions by reducing capital expenditure and optimizing performance gains, allowing companies to retake control in the areas of complex network planning and performance management.

Recouping the heavy load of technological investment promises to be the defining feature of the coming years across this competitive sector. Cognizant is helping the world’s biggest providers bring AI into their networks, reducing costs, and developing entirely new revenue streams that enhance customer experience and service.

Case Studies

Telecom Infrastructure Provider Improves Contact Center Productivity

Automation Boosts Conversion Rates for Digital Marketing Campaigns

AI Automates Media Asset Deduplication Process