For European banks to stay resilient in a rapidly changing and increasingly competitive marketplace, they need to adapt fast.
Unless banks adapt their culture and embrace innovative ways to engage customers, they risk diminishment, displacement, disintermediation or even the destruction of their business over the next five years.
In the new report from Cognizant’s Center for the Future of Work, we devise the Resilient Bank Genome, a framework to counter these four threats and build a successful future for incumbent banks.
EU banks are under threat and are facing massive upheaval from regulation, relentless technology change and disruption from new market entrants.
But help is at hand.
Based on research with over 300 banking executives across Europe we’ve devised the Resilient Bank Genome, a framework to build a
successful future for incumbent banks.
Read the report to learn how you can apply the framework to your business.Download Report
EU banks are under threat. Regulation, changes in technology and customer expectations, together with disruptions from new market entrants, challenge traditional players. In this webinar, an expert panel answers the industry’s most burning questions: What are the opportunities for platform banking? Who will own the customer relationship – fintech, challenger or incumbent banks? Is the way forward about building your own platform or participate on others’?Watch Webinar
Customer Experience (CX) has never been so important. We provide the perspectives you need to create next generation CX and deliver at scale.FIND OUT MORE
Business leaders need to intentionally reshape their organizational cultures to energize people for work in the digital age. How can you make sure your workforce is onboard?FIND OUT MORE