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Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.

Shape your Business Now for the Jobs of Tomorrow

AI and automation are transforming how we work and the roles we perform. Discover 21 new jobs that will emerge over the next decade. And understand how to get your business ready today. 


Creating Better Service at Lower Cost

The digital shift means that organisations must change the way that products are designed and developed. Having deep human interactions with clients working alongside machine design helps to deliver more meaningful outcomes. 


Customer Experience: Including the Middle & Back Office

New technologies and ways of working are helping UK businesses to improve the customer experience. To do this, middle and back office functions cannot be neglected and both creators and user experience team members must be involved in the design thinking process, and customer journey workshops. 

Deeper Customer Insight through Social Sciences

Understanding the human perspective within digital transformation programmes is crucial. Anthropologists are used to observe and participate in lived in experience to understand the true human perspective, beyond research.


Disrupt, accelerate and transform your business with digital that matters.

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