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Center for the Future of Work
A full range of services from application, testing and maintenance through deployment, upgrades and consulting.
These services can greatly enhance your capabilities.
How Auto-Scaling Techniques Make Public Cloud Deployments More Cost-Effective
Organizations using public cloud infrastructure are wise to deploy auto-scaling that adjusts server counts in response to sales volume fluctuations. We offer an approach for calculating the optimum minimal number of servers.
The Internet of Things: A Prime Opportunity for Merchant Acquirers
For merchants, the Internet of Things’ vast connectivity makes it easy for consumers to purchase within an environment that is intuitive, familiar and comfortable. For acquirers, there is the opportunity to provide various interfaces for accepting payments from all connected touchpoints -- creating an omnichannel experience for customers.
Patterns for Success: Lessons Learned When Adopting Enterprise DevOps
Enterprises that have successfully embraced DevOps are realizing real benefits. Not every DevOps story, however, is a successful one. Here's how to ensure DevOps earns a great reputation in your organization.
Relevant Product Design Requires Keeping Up with Perpetual Change
By identifying the primary influencers of target customers -- and capturing their insights -- businesses can increase their chance of product success.
The Work Ahead: Mastering the Digital Economy
The Work Ahead is a research series providing insight and guidance on how business – and jobs – must evolve in an economy of algorithms, automation and AI.
Driverless Cars: Time for Insurers to Shift Gears
Insurers need to gear up now to prepare for the huge changes under way with the advent of driverless (autonomous) cars. Taking into considerations factors such as cost, safety, regulations and car longevity, we assess the multi-tiered impact on insurance coverages, pricing, underwriting and claims management for the different phases of driverless car evolution and adoption.
Disrupting Reality: Taking Virtual & Augmented Reality to the Enterprise
The impact of virtual and augmented reality platforms and applications will be profound for enterprises across industries, allowing companies to transform processes and improve how employees work, communicate and collaborate. All within a real-time, "real-life" environment that reduces the need for physical premises and presence.
Rethinking Test Automation: The Case for Moving Beyond the User Interface
Rapid development models are forcing quality teams to balance speed with coverage. To enable both effective and efficient testing in this environment, businesses need to replace conventional UI-based automation techniques with more holistic approaches.
The Digital Retail Theater: Shopping's Future
Artfully deploying advanced technologies such as virtual reality, augmented reality, 3-D modeling, and digital avatars, our envisioned digital retail theater (DRT) offers huge benefits to both retailers and consumers. The digitally enhanced shopping experience is rapidly gaining momentum among both online and physical retailers.
Making a Quantum Leap with Continuous Analytics-Based QA
By correlating analytics data across the IT lifecycle, enterprises can design and implement a level of testing that improves predictive mechanisms and anticipates ever-changing business needs.
To stay ahead of changing customer demands and steady growth, an ecommerce company engaged with us to develop a scalable IT architecture using an Agile/Scrum process that could facilitate on-the-fly product catalog and feature additions. The new system increased product development and support capabilities and provided the ability to keep pace with evolving best practices in software engineering.
For a global software provider, we supplied the people and skills to handle lower-priority application support requests among its roughly 7,000 end users around the world. Our client accomplished this by establishing an SLA guaranteed to resolve 90% of support issues within seven days, thanks to planning and reporting tool that helps IT service managers cross-train team members and generate reports.