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Propel Industry Outcomes With Digital

LEAD YOUR INDUSTRY WITH DIGITAL PROCESSES THAT PERFORM

Reinvent industry processes through intelligent platforms and managed services that automate operations and drive tangible outcomes.

DIGITIZE PROCESSES. AMPLIFY CAPABILITIES. AUGMENT IMPACT.


Reinvent core processes at the heart of your business to enhance operational agility and underpin new capabilities.

The need for change has never been so immediate, yet the risks of changing have never been greater. But just keeping pace comes at a price: continuous operational risk and constant organizational pain. Businesses can no longer just respond to change; they must create it to innovate and grow. 

The answer lies in a more proactive approach toward operating models, one that acts as a catalyst—fueling the sort of positive, ongoing improvements needed for enterprises to “be digital.” We call this approach the Process of Rapid Evolution.

Cognizant delivers operational solutions that allow organizations to stay ahead of change, without disrupting their businesses. We help you evolve to meet constantly changing industry environments, shifting customer needs and the rapidly-transforming technology landscape. Meanwhile, we lower the risk of changing by ensuring that each step delivers predictable outcomes. 

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Digital Process Acupuncture: How Small Changes Can Heal Business, and Spark Big Results

Our latest research reveals that by applying digital remedies to precisely targeted process areas, organizations can relieve operational stress and generate improvements, yielding outsized results that ripple across the process value chain.

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LATEST THINKING

45%

of IT projects are over budget, 7% are delivered late and a whopping 56% fall short of the defined benefits. A key reason—inadequate business process enablement.

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OFFERINGS

DIGITAL-READY INDUSTRY PROCESSES


We help our global customers across industries become more agile and flexible—without triggering business upheaval. Smooth implementation results from a clear understanding of your market, drawing on our consultancy-led change process and staying focused on the latest smart technologies, intelligent automation and digital value chains.

Beyond QA: Business Process Assurance for the Digital Age

By focusing on business results, quality assurance teams can transcend the traditional “widget” mindset and set their sights on delivering applications and services that meet the demands of digital business.

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  • BANKING & FINANCIAL SERVICES

    EMPOWER THE FUTURE OF FINANCE

    We help financial services companies drive new operating models to boost revenue and control costs.

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  • COMMUNICATIONS

    ACTIVATE EXPERIENCES TO INSPIRE

    For telecommunications companies, we closely couple operations to business practices, enabling them to be more aligned, responsive and closer to customers' demands.

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  • HEALTHCARE

    AUGMENT PROCESSES TO HEAL PATIENTS

    Digitizing healthcare processes puts the focus of operations back to where it should be—on patient care.

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  • MEDIA & ENTERTAINMENT

    AMPLIFY, CAPTIVATE, ENGAGE.

    We help leading media and entertainment companies humanize processes at the heart of their businesses to provide more personalized and compelling customer experiences.

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  • LIFE SCIENCES

    EXPAND THE INFLUENCE OF SCIENCE

    We support new ways of working that help life sciences companies improve processes, adopt new technologies and increase competitiveness in today’s global markets.

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  • INSURANCE

    CLAIM YOUR DIGITAL ADVANTAGE

    We allow insurers to improve current processes and reimagine new operating models that drive growth and reduce risk.

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  • RETAIL

    INSPIRE SHOPPING AGILITY

    Continuous price fluctuations, stiff competition and ever-changing demands for more innovative products continue to challenge retailers. By digitizing retail processes, companies can respond faster and better to customer needs and market signals.

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  • TRAVEL & HOSPITALITY

    MOBILIZE EFFORTLESS TRAVEL

    Our services leverage the latest digital technologies to help our travel and hospitality clients better connect processes with the customer experience and decrease operational costs.

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  • ENERGY & UTILITIES

    ENABLE NEXT-GEN ENERGY

    From creating better customer experiences to ensuring efficient operations, we help you drive new operating models and customer satisfaction to improve business outcomes.

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How Digitally Cognizant businesses are reinventing themselves

Digital is transforming how we work, live and play. Yet most organizations struggle to create a digital presence that matters. Thriving in today’s dynamic digital economy requires creating new business models, automating essential processes and assembling the best systems and technologies that can power more effective ways of working. Our Digitally Cognizant blog offers insights to help leading companies put digital’s promise into practice.

VISIT THE DIGITALLY COGNIZANT BLOG

IN THE NEWS

TAKE THE FIRST STEP

Serving customers by looking forward as well as back is a big promise, but the power of today's new digital capabilities is vast and growing.

Let's talk about how digital can work for your business.

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