Cognizant empowers insurance companies to compete in today’s fast-paced economy. We can help you implement the Duck Creek Suite to transform your business, operating and technology models in the digital era.
Business users appreciate the consistent look and feel shared across Duck Creek’s complement of solutions—ease of data movement, rapid creation, testing and rollout of new products, as well as a complete view of customers and their interactions.
For IT managers, Duck Creek offers lower system integration costs, a single technology stack and the flexibility to implement Duck Creek on-premises or in the cloud.
As a Platinum Delivery Partner of Duck Creek Technologies’ Global Alliance Program, Cognizant provides Duck Creek customers with trained and certified professionals, ensuring comprehensive product knowledge and consistent delivery for Duck Creek on-demand (software-as-a-service) and on-premises implementations of the Duck Creek suite of Property & Casualty (P&C) insurance software.
With Duck Creek and Cognizant working together, insurers of all sizes can take advantage of a broad array of digital implementation services that enhance the capabilities of Duck Creek’s software suite.
Our services ensure Duck Creek's product knowledge, delivery consistency and streamlined deployments; reduce costs, project risk and implementation times; optimize cost of quality; and increase automation leverage and predictability. We also offer maintenance for ongoing operations to maximize the value of Duck Creek customers' solutions.
Cognizant helps clients develop business strategies and operating models to generate value and drive transformation, including:
To help clients sustain competitive advantage, we align objectives to business strategies as clients migrate from legacy systems to the new digital solutions to scale higher with product offerings and user experience. This capability, combined with Cognizant’s offering on cloud enablement, helps clients achieve greater ROI, lower cost of capital and lower operational costs. We help clients move some or all of their systems to the cloud by implementing Duck Creek OnDemand, and we rapidly improve business outcomes through Cognizant innovation and digital solutions.
Cognizant has helped many insurance companies replace entire legacy systems with new digital solutions, from start to finish.
We have the ability to accelerate the transformation of each full Duck Creek Suite implementation, including AgencyPortal, and we offer template-based approaches for personal, commercial and specialty lines.
Our solution accelerators span the systems development lifecycle, and components speed up implementation by 20% to 30%. Our rating and forms service accelerators can also expedite configuration significantly.
Upgrading services can be enormously time-consuming and difficult for many insurance companies. Cognizant has developed an implementation framework and approach that streamlines this process by:
Cognizant has developed a number of beneficial accelerators and methodologies for simplifying maintenance services.
We offer DevOps to bring in automation in deployment. In addition, our optimized resourcing model allows clients to operate in a scalable model so operations run at an optimal cost level with maximum capacity utilization.
We work with insurers to develop solutions that incorporate optimized methodologies, architectural principles, integration hubs, process optimization, and tools and accelerators that align with the business needs.
A major U.S. property and casualty insurer wanted to expand its personal lines product offerings and geographic footprint within the 18 states it operates. However, the company lacked the online and mobile capabilities many competitors offer, and its legacy systems were outdated. To provide the entire ecosystem of functionality it needed, the company selected AgencyPortal as a solution. The insurer enlisted Cognizant, its long-time applications management partner, to help reduce the cost of implementation.
Cognizant partnered with Duck Creek Technologies and the insurer to orchestrate an agile product implementation through an end-to-end systems integration of development, testing, support and infrastructure services. We integrated the AgencyPortal digital engagement solution with the insurer's legacy policy administration back-end system. We also helped the company integrate with new third-party data collection providers. In addition, we enabled straight-through processing (STP) to optimize its workforce and meet the company’s mandate of achieving 95% STP to reduce underwriting involvement.
A sales cycle that previously took three to four days to complete using the legacy system now takes only 24 hours with AgencyPortal. The solution enabled the company to add three additional products, increasing its customer base. AgencyPortal has also been implemented in one additional state as the company begins expanding its geographic footprint over the course of the four-year project.
improvement in lead time
increase in customer base
reduction in cost of implementation
reduction in IT spend through applications portfolio rationalization