Healthcare organizations turn to digital technologies to ensure success and provide services in a competitive and regulated market.

Projections for high growth make Medicare, Medicaid and Dual Eligibles extremely attractive markets. Organizations can increase their chances of success with Cognizant’s end‑to‑end products and specialized services for Medicare and Medicaid, which lower operating costs, improve delivery and quality of care, increase top‑line revenue growth and ensure regulation compliance. Cognizant works with leading Medicare and Medicaid healthcare organizations to help them achieve the highest performance.
HEALTHCARE ECOSYSTEM

Targeted solutions

Applying digital solutions to healthcare delivery questions. 

TriZetto Healthcare Products

Cognizant’s TriZetto Healthcare Products help you drive administrative efficiency, improve quality of care, and improve member and patient experiences.

Additional capabilities

Capitalize on program expansion

  • Medicare and Medicaid expansion—Assist customers with new business acquisition and expansion with scalable options.
  • Medicare Advantage enrollment and financial reconciliation—Ensure accuracy through reconciliation of enrollment and CMS payment reports.
  • Advisory and implementation services
    • Integrated care for Dual Eligibles market—Enable integrated dual demonstrations and reduce time to market with our end-to-end products, implementation services and repeatable frameworks.
    • Long-term care and long-term services and supports (LTC & LTSS)—Enable successful implementation of LTC/MLTSS programs by managed care organizations (MCOs).
  • My government health plan—A multi service “stack” solution for Medicare Advantage plans.
 

Connect with digital consumers

  • Member retention and recapture—A solution to assure member retention and recapture strategies using healthEngage
  • Member outreach and care coordination
  • Provider engagement strategies and credentialing
  • Population health management—A comprehensive PHM solution to improve care and health outcomes for chronic conditions, especially for duals
  • Digital works and analytics
  • HEDIS reporting for Medicare/Medicaid—An NCQA Certified HEDIS Solution that helps you plan, monitor, intervene and improve HEDIS scores and quality of care

Launch digital-ready processes

  • Enrollment administration—Accurate MA/Part D enrollment, including data collection, maintenance and submission to CMS
  • Financial reconciliation—Automated reconciliation of CMS Medicare payments
  • Risk adjustment and revenue optimization—Helps identify and predict gaps in HCC coding to plug revenue leakage
  • Encounters and PDE management—Manage, audit and attest the completeness and accuracy of Encounter and PDE data
  • Pharmacy oversight and PDE data management—Automates the PDE submission process and workflow with CMS and PBM
  • MSP validation and premium restoration
  • Industry & platform solutions—Enrollment, billing, claims, customer service, care management and credentialing

Offer superior care, complete compliance

  • Star rating performance enhancement—Earn higher incentive payments and attract more members with integrated consulting, robust analytics, automated campaigns and nurse based intervention.
  • Compliance oversight and management—Ensure audit readiness and compliance with CMS requirements.
  • Broker/agent management
  • Appeals and grievances (A&G)
  • Medicaid regulation—Perform impact assessment and remediation.

Scale up for performance

Our products and platforms enable efficient claims processing, automated enrollment, encounter management, quality reporting and member-centric care management.

THOUGHT LEADERSHIP

Latest thinking

Health insurers need BPaaS to weather post-pandemic conditions

Read how the right BPaaS model helps health insurers meet the pressures of the day, including the need to cut costs and shift to value-based care.

How a high-stakes merger delivers on the promise of telehealth

Learn why the merger of Teladoc and Livongo makes the shift to telehealth and on-demand healthcare real, along with hurdles yet to overcome.

Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.