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Engineering modern businesses

GET THE 2019 ANNUAL REPORT

Powering the next phase of growth

THE PARADIGM HAS SHIFTED and transformation is on every agenda. 

New technologies are moving today’s modern businesses into the next great era of growth. Data drives continuous change, powered by IoT, AI, digital engineering and cloud. It is no longer a question of whether to invest in technology, but how much to invest next, as steep competition and higher customer expectations transform business. Meeting these challenges head on, Cognizant is propelling clients through times of progress and during crisis.

As communities and institutions modernize for today and what lies ahead, we are laying the foundation for future growth with a new purpose to guide and inspire our actions as individuals, teams and an enterprise. At Cognizant, we are working to live up to this promise: to modernize our clients’ businesses and enhance the lives of people around the world.

2020 Proxy Statement

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2020 Form 10-Q

Form 10-Q for period ending March 31, 2020

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Investor Relations

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2019 Annual Report

Engineering Modern Business

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Our Purpose

We engineer modern businesses to improve everyday life.

This is our purpose.

At the heart of Cognizant’s new purpose is a commitment to keeping our clients one step ahead in their industries, with technological capabilities that enhance the everyday. We are the partner our clients turn to for IoT, AI, digital engineering and cloud—the technologies that are changing how business gets done.

Cognizant is designed for what’s ahead, helping companies and communities navigate extraordinary challenges with new ways to work in a new normal. We are fueled by ingenuity and innovation, persistence that uncovers new perspectives, and a performance mindset that generates crucial results.

We are helping clients focus on digital technologies that will ensure their relevance today and into the future.

IoT

Modern Businesses are bringing the physical and digital together to improve everyday experiences.

Real-world, real-time data is fueling bold new business models. As a preferred IoT partner to leaders across industries, Cognizant is bringing instrumentation to the physical world, gathering data, extracting insights and creating new value for our clients. Together, we’re optimizing industrial performance by engineering awareness into smart vehicles, buildings and products. By generating new data and acting on it, IoT is making new realities more tangible for our clients and their customers.

IoT stops food waste from eating into pricing and profits

By sensing and reacting to anomalies in refrigerator temperatures, Cognizant helped a large U.S.-based retailer reduce its $2 billion of food waste by 40% while improving food safety.

HFS: Top 10 IoT Service Providers 2019

AI

Successful businesses are turning raw data into informed action.

Fast-learning businesses combine data and intelligence to boost productivity, cut costs and create dynamic customer experiences. Cognizant has helped clients convert data from a liability into an asset in as little as four weeks, so they can improve decision-making and use data more effectively. Our pioneering Evolutionary AITM solution optimizes machine learning models and uncovers effective strategies automatically, based on historical data.

AI cuts credit card fraud in real time.

Cognizant built a machine-learning model that saves a global bank $150 million annually by automating transaction decisions in milliseconds and reducing credit card fraud by 35%.

A Leader in the Forrester WaveTM: AI Consultancies, Q3 2019

Leader in IDC MarketScape Worldwide Artificial Intelligence Services 2019 Vendor Assessment, Q2 2019

Digital Engineering

Modern businesses are creating software that keeps them invaluable to their customers over the long term.

Already, some of the best experiences of our everyday lives are fueled by software. At Cognizant, we help established businesses adapt to this new reality at enterprise scale, designing and deploying software that makes them better banks, better insurers, better retailers. With our agile engineering approach, global delivery model and cross-industry expertise, we enable the rapid prototyping and delivery that helps our clients grow market share and ensure continued relevance to their customers through changing times.

Software helps organizations slow the spread of disease

Cognizant helped a leader in the prevention and mitigation of epidemic disease risk build a platform to inform its work with government agencies and insurers, facilitating everything from data aggregation to visualization to real-time analysis.

HFS Winner’s Circle: Software Product Engineering

Cloud

Modern businesses use cloud to fuel performance and drive opportunities.

The power of cloud is realized when the right migration and integration aligns with precise requirements. This is why Cognizant never uses a one-size-fits-all approach, but relies on industry knowledge, technical experience and a proven partner ecosystem to build the right solutions for clients. Because we know requirements differ dramatically across IT environments, we build the right cloud to support employees and processes, enhance products and drive transformative change.

Cloud speeds access to health data that helps researchers find cures.

Cognizant helped a global pharmaceuticals company migrate 150 terabytes of data—10 times the amount of material in the Library of Congress—to an Amazon Web Services cloud platform, improving retrieval speeds by up to 50%.

A Leader in Everest Group DevOps Services PEAK MatrixTM 2019

Leader in ISG’s Provider LensTM Private/Hybrid Cloud—Data Center Services and Solutions 2019

We're improving everyday life at Cognizant, with our clients and for people everywhere.

For the past 26 years, client centricity has remained a Cognizant guiding value. By focusing on what is important to our clients, we enhance the lives of customers, consumers and citizens around the world. Each day across our organization, we challenge ourselves to find new ways to improve everyday life—within Cognizant, for our clients and for the communities they shape.

Cognizant associates

Since serving our clients is our top priority, we are always seeking ways to improve. This year, we’ve continued to invest in Cognizant Academy to train more of our talent in the digital technologies that are increasingly essential. We plan to hire or reskill approximately 25,000 people in 2020. By developing our associates in areas such as IoT, AI and analytics, digital engineering and cloud, we’re preparing to power every client engagement with the digital nuts and bolts of modern businesses. Cognizant associates volunteered more than 600,000 hours of their time and talents in 2019, making an immediate difference in neighborhoods and nations around the globe. And since diversity is a potent source of innovation for any organization, we have a variety of affinity groups supporting women, LGBT+, veterans, people with disabilities, working parents and other historically underserved populations within our ranks.

Clients

Our purpose is activated through our clients’ organizations. Whether we’re helping leaders in the life sciences bring lifesaving therapies to market faster or streamlining the critical systems that make financial institutions—and the global economy—more resilient, we’re improving lives by modernizing the companies society depends on. We take pride in helping our clients stay relevant and responsive to their customers, working relentlessly to earn and keep their trust. With markets demanding more agility, and worldwide challenges forcing us all to rethink how we live, work and play, Cognizant will continue to be here for our clients, so they can be there for the people they serve.

Communities everywhere

Cognizant’s work has a direct impact on the consumers and citizens of the societies we operate in. We make shopping smarter and drugs safer, keep trains on schedule and small business grants flowing. We help clients become data-enabled and data-driven, and prepare the US workforce for work in a new economy. Launched in 2018 with an initial investment of $100 million, Cognizant’s US Foundation awarded $30 million to organizations providing STEM educational opportunities. We partner with schools and community learning programs worldwide to help transform new capabilities and to reduce our carbon footprint, water consumption and waste generation.

2019 Performance

SUSTAINED
GROWTH

$12.4

 

2015

$13.5

 

2016

$14.8

 

2017

$16.1

 

2018

$16.8

 

2019

Revenue

in billions
CAGR (5-yr): 10%

$2,142

 

2015

$2,289

 

2016

$2,481

 

2017

$2,801

 

2018

$2,453

 

2019

Operating income

in millions
CAGR (5-yr): 5%

BALANCED CAPITAL ALLOCATION

strong cash generation

Free cash flow
Capital return

through dividends and share purchases

Growing expertise through acquisitions

In 2019, we expanded our digital, geographic and industry capabilities

Our 2018 business snapshot

See last year’s financial performance and case studies from our digital battlegrounds.

 

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