Cognizant Business Consulting
Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer
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  • Working to reshape business models, modernize products and enhance customer experiences to drive growth.
  • Reinventing and managing your most essential business processes with new ways of working.
  • Simplifying, modernizing and securing the IT infrastructure and applications that are the backbone of your business.
Cognizant Business Consulting
Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer
Learn More

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Perspectives

Time for Retail Therapy with Digital Process Acupuncture

2016-04-27


Anybody can “go digital,” but rather than a big-bang approach, leading retailers are using precision-guided digital change to unlock unprecedented value throughout their extended value chain. We surveyed 95 European and U.S. retailers to find out how they are digitizing specific points of their business processes to heal and energize the enterprise.

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Our infographic examines which processes retailers are targeting for digital investment, the returns on their investments, and the critical concerns driving future investments.

To learn more, read our whitepaper, Digital Process Acupuncture: How Small Changes Can Heal Business, and Spark Big Results, or visit the business process services section of our website. For deep-dive industry information on digital process acupuncture, see our infographics on the banking, healthcare payer and insurance sectors.

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Time for Retail Therapy with Digital Process Acupuncture