In the North America of the 2020s, digital adaptability should be a mantra for us all. Results from our recent Work Ahead study reveal how businesses in the region are using strategy, skilling, role transitioning and pairing with digital tools to successfully navigate the remainder of the decade ahead.

Despite tremendous headwinds, the economic engine of the U.S. and Canada is still a mighty force for responding to the shocks of 2020. In addition to having some of the most sophisticated digital technologies at its disposal, the region’s real weapon is the adaptability of the workforce itself.