Many of today’s leaders find themselves hampered by legacy business models, excessive cost structures and workforces unable or unprepared to deal with the blistering pace of change. Our work with many of the top brands worldwide – amplified by insights gleaned from our recent Work Ahead research – confirms we are now in the midst of a major economic shift, one in which business value increasingly accrues at the intersection of the digital and virtual worlds. In this new competitive landscape, a new “machine” for work is emerging, powered by data, algorithms, automation and artificial intelligence.
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