Publications
White papers, blogs, books, podcasts, videos, infographics, tweets – you name it, we’ve got it.
From Eyes to Ears: The New Age of ‘Voice’
We just released our new report, From Eyes to Ears: Getting Your Brand Heard in the New Age of ‘Voice,’ which explores...
4 Minutes
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Learn about
The Future
of work
The COVID-19 pandemic has shifted voice strategies into high gear, according to our recent study of Asia-Pac organizations. Through...
59 Minutes
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The Human Future of Skills
Per the dictionary, a skill is the ability to do something well; expertise. The skills acquired through post-secondary education...
4 Minutes
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The Creativity of Climate Constraints
The countdown has begun. On September 19, 2020, artists installed the Metronome Climate Clock in Manhattan, NY. It shows the...
7 Minutes
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“A man breathes into a saxophone / Through the walls we hear the city groan / Outside it's America, outside it's America…”...
9 Minutes
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My Name’s Ben Pring and I Wrote this Message
We started working on what turned out to be What to Do When Machines Do Everything in 2015. Debates were beginning to heat up...
8 Minutes
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What’s a place without people? As retailers, gym operators, and concert venues have all learned this year, its not much...
7 Minutes
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Even before the pandemic, work in all its forms was poised to change. Data-intensive and digitally oriented ways of working were...
35 Minutes
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Measuring the Blast Radius of COVID-19 on Jobs of the Future
The sudden onset of the global COVID-19 pandemic — and the containment measures imposed to combat it — are reshaping...
9 Minutes
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2020 Is the Beginning of the End of Our Fake Future
In a world that we increasingly experience through screens, things seem increasingly unreal; Fake sports fans – though...
7 Minutes
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John Maynard Keynes is rolling in his grave. Nearly 100 years ago, the famed economist predicted we would all be working just...
6 Minutes
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It’s May 2025, and the Cognizant Center for the Future of Work is looking back at the months and years following the COVID-19...
6:36 Minutes
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The New (ab)Normal
Try searching for ‘COVID-19 new normal’ in Google; you’ll be amazed by the number of results. Whilst some of...
4 Minutes
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Human-Machine Collaboration: How Ready is Your Organization?
The future of work will be based upon how well companies blend and extend human strengths (cognition, judgment, empathy, etc.)...
8 Minutes
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Can’t you remember it? The autumn air. The pageantry. Maybe having a pregame pop (or two) at your old fraternity house...
6 Minutes
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As the shock of Coronavirus continues, it's shifting the preferences and expectations of all of us as individuals, citizens,...
7 Minutes
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Q&A: Getting Back to Work Safely
My last post dealt with a webinar I ran with our guest Joe Allen. The webinar was called Smarter and Safer Ways to Reopen Buildings...
6 Minutes
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I don't know about you, but I cannot wait to get back to our London office. I miss the people that make work fun; the camaraderie...
4 Minutes
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COVID-19 will change everything -- and the way we work and learn will be no exception. Will the traditional office structure...
19:17 Minutes
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Scenario Planning for Pandemics
This pandemic has devastated businesses, destroyed families, and upended livelihoods. COVID-19? No. Racism. While this problem...
8 Minutes
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