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Robert Brown

AVP - Center for the Future of Work

Cognizant Technology Solutions

E About Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically focused on Cognizant BPS thought leadership, brand development, and solutions orchestration, as well as collaboration with Cognizant's senior executive clients and prospects. He resides in California.

Rob has recently joined Cognizant as of January 2014. Prior to joining the company, Rob served as Managing Vice President of the Gartner Business and Applications Research Team from 2011 to the end of 2013. In addition to its work among user customers, the BAS teams client constituency also included Gartner's largest customers in the technology service provider space, including the Big 4, consulting and implementation, SaaS and BPO services.

Prior to his management role, Rob was a Gartner Research Vice President and global lead analyst on the BPO market. In this capacity, Rob served as global agenda manager for the business process services topic, and was a recognized subject matter expert in cloud services/BPaaS as well as HRO services. His work with Gartner featured extensive international experience in Europe, and began with a relocation from the US to the company's European HQ in London, UK.

Rob earned his Bachelor of Arts degree from the University of California at Berkeley. Prior to his graduation, he attended the London School of Economics as a Hansard Scholar.

P Robert Brown's Publications

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Robert Brown |Jun 21, 2018

Legend holds that a conman craftsman once made a chessboard for a king. "Your Highness, I don't want money for this. Or jewels....

6 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Jun 07, 2018

Vast amounts of ink (more realistically, Internet blog spaces) have been spilled on the subject of the brave new world of GDPR....

4 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |May 31, 2018

In 1967 Jimi Hendrix sang “Have you ever been experienced?” To be sure, Jimi was talking about acid, or otherwise...

9 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Multiple Authors |May 23, 2018

With every click we make online, our interests, preferences, intent and even location are revealed to those we trust –...

59 Minutes

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Benjamin Pring

Co-Founder and Managing Director - Center for the Future of Work at Cognizant Technology Solutions

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Robert Brown

AVP - Center for the Future of Work at Cognizant Technology Solutions

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Multiple Authors |May 23, 2018

With every click we make online, our interests, preferences, intent and even location are revealed to those we trust –...

01:30 Minutes

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Benjamin Pring

Co-Founder and Managing Director - Center for the Future of Work at Cognizant Technology Solutions

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Robert Brown

AVP - Center for the Future of Work at Cognizant Technology Solutions

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Multiple Authors |May 15, 2018

Traffic congestion marked by thick red lines on a Google Map. A browser that remembers your credit card code. Tracking down a...

7 Minutes

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Benjamin Pring

Co-Founder and Managing Director - Center for the Future of Work at Cognizant Technology Solutions

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Robert Brown

AVP - Center for the Future of Work at Cognizant Technology Solutions

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Robert Brown |May 02, 2018

An amazing development in the future of entertainment dropped this past week. Iconic Seventies band ABBA announced that they...

6 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Apr 03, 2018

One of our most recent research pieces at the Center for the Future of Work lays out the road ahead for AR and VR technologies....

5 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Mar 09, 2018

When you saw the SpaceX Falcon Heavy launch last month, what did you think?  A launch, a jettison, a Looney Tunes-esque...

7 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Multiple Authors |Feb 28, 2018

The Work Ahead is a research series providing insight and guidance on how businesses – and jobs – will evolve in...

59 Minutes

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P.K. Prasanna

Chief Digital Officer - Communications, Media and Entertainment at Cognizant Technology Solutions

Robert Brown

AVP - Center for the Future of Work at Cognizant Technology Solutions

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Robert Brown |Feb 08, 2018

There was a lunar eclipse last week. Perhaps you saw it. Here in California, it was at the tender hour of 4 AM. I did not see...

7 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Jan 27, 2018

We went to see the new movie “I, Tonya”. It’s the cinematic equivalent of rubbernecking a car crash: The mustachioed...

8 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Jan 10, 2018

The monetization possibilities for taking augmented reality from abstract possibility to commercial reality are huge. Everywhere...

7 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Dec 19, 2017

Think about all the myriad things you do in any given day, either in your work life or your personal life. Nearly every interaction...

8 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Dec 08, 2017

On November 30th 2017, the Center for the Future of Work held its inaugural “21 Jobs of the Future” event at the...

1 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Dec 06, 2017

Imagine the following scenario from a not-too-distant future: It’s morning – time to get up and go to work. You put...

5 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Dec 06, 2017

Augmented reality isn’t just “a game thing.” It will quickly appear within trips, experiences and transactions...

56 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Multiple Authors |Nov 15, 2017

21 Jobs of the Future: A Guide to Getting – and Staying – Employed Over the Next 10 Years Concern about a “jobless...

06:49 Minutes

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Benjamin Pring

Co-Founder and Managing Director - Center for the Future of Work at Cognizant Technology Solutions

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Euan Davis

AVP - Center for the Future of Work, EMEA at Cognizant Technology Solutions

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Manish Bahl

Senior Director - Center for the Future of Work at Cognizant Technology Solutions

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Michael Cook

Senior Manager - Center for the Future of Work, EMEA at Cognizant Technology Services

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Robert Brown

AVP - Center for the Future of Work at Cognizant Technology Solutions

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Multiple Authors |Nov 15, 2017

Work is changing due to automation and AI, but it’s not going away. Based on the major macroeconomic, political, demographic,...

59 Minutes

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Benjamin Pring

Co-Founder and Managing Director - Center for the Future of Work at Cognizant Technology Solutions

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Euan Davis

AVP - Center for the Future of Work, EMEA at Cognizant Technology Solutions

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Manish Bahl

Senior Director - Center for the Future of Work at Cognizant Technology Solutions

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Michael Cook

Senior Manager - Center for the Future of Work, EMEA at Cognizant Technology Services

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Robert Brown

AVP - Center for the Future of Work at Cognizant Technology Solutions

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Robert Brown |Oct 31, 2017

When June came the grasses headed out and turned brown, and the hills turned a brown which was not brown but gold and saffron...

9 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Sep 28, 2017

It’s a funny thing being a futurist. When did I decide I might like being one? The answer – it may seem – lies...

8 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Jul 12, 2017

Whether you’re a bank, an insurer, a consumer goods manufacturer or a retailer, by 2020 the shelf space of the Internet...

5 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Jun 23, 2017

Any quick glance at hourly "Breaking News" overlays on TV news, the rampant invective on social media, wild-eyed passengers having...

11 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Jun 16, 2017

In some ways, modernizing customer experience processes is “the story of digital” so far. It has been a powerful...

6 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |May 24, 2017

“Employees are our greatest asset” – how many of us in our careers have heard this proclamation from on-high,...

6 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |May 17, 2017

In college, my English history professor made the case that the mid-19th century British garden was a perfect rejection of Enlightenment...

7 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Apr 07, 2017

It’s a funny thing writing about the Future of Work: the future is, well ... always in "the future". As we wrote about...

9 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Mar 30, 2017

By digitizing the processes at the heart of their companies, and breaking down silos, business leaders can turbo-charge operational...

6 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Mar 10, 2017

Bill Gates recently sparked controversy in the Twittersphere for suggesting that robots should be taxed. His argument: As...

8 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

Read more by Robert Brown

Multiple Authors |Feb 07, 2017

We look at the new digital economics of manufacturing, as well as the ways in which new digital skills and technologies –...

46 Minutes

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Prasad Satyavolu

Global Head of Innovation - Cognizant Manufacturing and Logistics at Cognizant Technology Solutions

Robert Brown

AVP - Center for the Future of Work at Cognizant Technology Solutions

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Robert Brown |Jan 31, 2017

co-authored with Benjamin Pring Follow me on twitter This is an email exchange between myself and my colleague Ben Pring To:...

11 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Multiple Authors |Jan 29, 2017

We compare and contrast the viewpoints of healthcare payers and providers; identify ways in which new digital technologies will...

56 Minutes

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Patricia Birch

SVP - Healthcare and Life Science Consulting Practice at Cognizant Technology Solutions

Robert Brown

AVP - Center for the Future of Work at Cognizant Technology Solutions

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Robert Brown |Jan 27, 2017

Like individual missiles stuffed in underground launch silos, processes (and their data) are disjointed. But our new research...

7 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Jan 19, 2017

Digital technologies often make life more convenient. Apps help us summon a car, pay for our lattes and even order ready-to-eat...

5 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

Read more by Robert Brown

Robert Brown |Jan 10, 2017

In an era where customer centricity is the nes plus ultra of a world where everything is quickly becoming digital, it would seem...

7 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

Read more by Robert Brown

Robert Brown |Dec 19, 2016

Digital technologies often make life more convenient. Apps help us summon a car, pay for our lattes and even order ready-to-eat...

58 Minutes

Read Whitepaper

Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

Read more by Robert Brown

Robert Brown |Dec 19, 2016

Digital technologies often make life more convenient. Apps help us summon a car, pay for our lattes and even order ready-to-eat...

4:47 Minutes

Watch Video

Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

Read more by Robert Brown

Robert Brown |Jun 21, 2016

There’s something about fire. Crackling, feeding, inviting, meditative, consuming, unpredictable, destructive. We need...

9 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Jun 09, 2016

co-authored with Meenu Sharma, Ph.D. When you think about manufacturing, the mind goes to having “widgets” crafted,...

6 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Apr 17, 2016

A car that parks itself. A drone “cameraman” capturing your sweet ski flip.  3-D printed jewelry. A selfie video...

40 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

Read more by Robert Brown

Robert Brown |Apr 17, 2016

A car that parks itself. A drone “cameraman” capturing your sweet ski flip.  3-D printed jewelry. A selfie video...

3:47 Minutes

Watch Video

Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

Read more by Robert Brown

Multiple Authors |Apr 05, 2016

Enterprise robots may not resemble the automatons from your favorite sci-fi movie, but our latest study shows that when applied...

54 Minutes

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Paul Roehrig

Co-Founder - Center for the Future of Work at Cognizant Technology Solutions

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Robert Brown

AVP - Center for the Future of Work at Cognizant Technology Solutions

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Vineet Malhotra

Senior Director of Marketing within Cognizant’s Business Process Services at Cognizant Technology Solutions

Robert Brown |Apr 05, 2016

Enterprise robots may not resemble the automatons from your favorite sci-fi movie, but our latest study shows that when applied...

2:56 Minutes

Watch Video

Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

Read more by Robert Brown

Robert Brown |Mar 22, 2016

“This is part of human nature, the desire to change consciousness.” Michael Pollan I love to cook. And I do it because...

11 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Mar 16, 2016

Process acupuncture releases massive cost savings and revenue growth. Our new research from the Cognizant Center for the Future...

5 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Mar 09, 2016

Early winners in the digital era have shown us that focusing on the front office first is a winning formula. Our new research...

6 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

Read more by Robert Brown

Robert Brown |Feb 18, 2016

A car that parks itself. A drone “cameraman” capturing your sweet ski flip.  3-D printed jewelry. A selfie video...

5 Minutes

Read Article

Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

Read more by Robert Brown

Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

Read more by Robert Brown

Robert Brown |Jan 25, 2016

Process automation has moved from the factory floor to the world of knowledge work, but “robots” can’t do it...

4 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Dec 07, 2015

Like all of us, I’ve been reflecting on the aftermath of the Paris attacks last month. And the implications for all of...

9 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Oct 13, 2015

May be it’s because I was in London last week for the Cognizant Community Europe conference. But my mind is on the...

7 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

Read more by Robert Brown

Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

Read more by Robert Brown

Robert Brown |Aug 11, 2015

Speed is one of the great benefits touted about robotic process automation – but not enough people are asking about it...

6 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Jul 08, 2015

In case you haven’t had time to read my colleague Paul Roehrig’s excellent post on the fear of technological dystopia,...

7 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Jun 17, 2015

The Digital revolution is quickly reshaping customer experience processes.  Great – and it’s about time, too. ...

6 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Jun 05, 2015

“Your hip bone’s connected to your back bone Your back bone’s connected to your neck bone Your neck bone’s...

5 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Apr 24, 2015

“You want to see the real Happiness Machine? The one they patented a couple thousand years ago. It still runs; not good...

7 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Mar 17, 2015

Robotic process automation – or RPA – has been in the headlines a lot lately in the media, analyst blogosphere (such...

5 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Mar 09, 2015

The data generated by automation will radically improve process outcomes. Our new research from the Cognizant Center for the...

5 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Feb 23, 2015

Process automation is saving business substantial amounts of money, today. Our new research from the Cognizant Center for the...

6 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Nov 20, 2014

Try putting “cutting the cable” into a Google search, you instantly tap into a certain zeitgeist afflicting TV Americans...

6 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Oct 15, 2014

Last week I had the pleasure of being part of a discussion panel at the Educause Conference in Orlando.  For the uninitiated,...

7 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

Read more by Robert Brown

Multiple Authors |Sep 03, 2014

Between watching all your friends and relatives doing the ALS ice bucket challenge recently, you may have stumbled across the...

14 Minutes

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Benjamin Pring

Co-Founder and Managing Director - Center for the Future of Work at Cognizant Technology Solutions

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Robert Brown

AVP - Center for the Future of Work at Cognizant Technology Solutions

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Robert Brown |Sep 01, 2014

On August 7th, 2014, Netflix CEO Reed Hastings reported on his Facebook site that Netflix now generates more revenue from subscriptions...

5 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Aug 20, 2014

Sometimes thinking like a kid is the best way to free your imagination and wonder what the future might look like.  For...

4 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Jul 22, 2014

“What we have done so far, is to digitally enable the supporting processes of businesses… But NOT the core DNA of...

4 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Jun 30, 2014

Without wonder and insight, acting is just a business. With it, it becomes creation. ~ Bette Davis Here at Unevenly Distributed,...

4 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Jun 23, 2014

All of us are seeing innovation, disruption and evidence of a general rethinking of “the way things used to be” all...

6 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Jun 16, 2014

I attended a retail innovation forum recently, and the topic-du-jour in many conversations was Apple’s iBeacon technology.  ...

3 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Jun 02, 2014

Code Halos can play a strategically important role in the interplay between business processes of Insurance companies, Agents/Agencies...

4 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |May 20, 2014

For a guy who is a regular contributor to blog, the notion of “words as a service” (WaaS) conjures up some rather...

4 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |May 15, 2014

A key tenet of Code Halos thinking revolves around the power of music to understand the real “you” – your likes...

5 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

Read more by Robert Brown

Robert Brown |Apr 28, 2014

I recently wrote about the future of process, and likened it to the undertaking to build the first transcontinental railroad...

5 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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Robert Brown |Apr 21, 2014

Angie’s List and Downtown Abbey have something in common.  Call the ex-analyst’s analogy crazy?  About...

3 Minutes

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Robert Brown

Robert H. Brown is the global head of Cognizant's cFOW market strategy and outreach for Business Process Services. He is specifically.

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