THE AGENT EFFECT

Exploring multi-agent AI systems for enterprise application

Powering scalable, intelligent business operations

<h3>What is a multi-agent AI system?</h3> <p>A multi-agent system is a network of AI agents that collaborate with each other and the user to support human decision-making. Each agent specializes in specific tasks, utilizing tools to exchange data and coordinate actions, streamlining operations and improving scalability across enterprises.</p> <p>Among the key business benefits, multi-agent systems help break down enterprise silos by enabling AI agents across departments—such as HR, logistics and procurement—to work together seamlessly. They automate end-to-end business processes, reduce inefficiencies, and drive faster, more informed decision-making.</p>
<h3>How it works</h3> <p>At the core of each AI agent is a large language model (LLM) wrapped around a specialized app or function to handle natural language queries and analyze data. Agents interpret user requests, break them into subtasks and assign them to other specialized agents. They communicate continuously within the multi-agent framework, ensuring tasks are completed efficiently and effectively.</p>
Multi-agent systems diagram
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<h3>Multi- vs. single-agent AI systems</h3> <p>As business needs grow more complex, the ability for agents to collaborate and adapt becomes essential. Explore how multi-agent systems build on the strengths of single agents.</p>
<table cellpadding="1" cellspacing="1" border="1"> <tbody><tr><td style="min-width: 110.0px;">&nbsp;</td> <td><b>Multi-agent systems</b></td> <td><b>Single AI agent</b></td> </tr><tr><td><b>Communication</b></td> <td>Agents share knowledge, collaborating to solve complex tasks</td> <td>Agent operates independently, focusing effectively on a single task</td> </tr><tr><td><b>Scalability</b></td> <td>Scale easily by updating agents without disrupting entire system</td> <td>Scaling typically requires retraining or redesigning the model</td> </tr><tr><td><b>Specialization</b></td> <td>Agents are optimized for specific tasks, improving performance</td> <td>Agent is designed to handle diverse tasks, often prioritizing versatility</td> </tr><tr><td><b>Operational flexibility</b></td> <td>Agents can adapt and interact across various business operations</td> <td>Single agents are siloed helpers, not suitable across operations</td> </tr><tr><td><b>Data handling</b></td> <td>Agents handle data locally, improving efficiency</td> <td>Agent is dependent on centralized data processing for insights</td> </tr></tbody></table>
WHAT MULTI-AGENT AI DELIVERS
<h3>Key features and benefits</h3>
Cross-functional

Multi-agent systems eliminate silos by enabling specialized agents to share insights, aligning staffing needs with logistical requirements across business functions.


Enhanced user experience
Multi-agent systems improve user experience by enabling natural language queries, making complex systems intuitive and providing fast, personalized solutions.
Flexibility and scalability
Multi-agent systems are modular, allowing agents to be added, removed or updated without disruption, enabling effortless scaling and adaptation.
Transparency and security
Agents log transaction intents, creating audit trails. Safeguard agents ensure ethical compliance and embed security measures within each agent to secure sensitive data.
Optimized efficiency and waste reduction
Multi-agent systems boost efficiency by assigning specialized tasks to agents, reducing redundancy and optimizing resource usage and system performance across operations.
<h3>Agentic AI Q&amp;A</h3> <p>Stay informed with the most frequently asked questions about this groundbreaking technology.</p>
Fundamentals
A computer screen with multiple graphs and numbers
How can AI agents help my business?
How can AI agents help my business?

AI agents can automate tasks, increase efficiency and make real-time decisions.

A man working on a big computer screen
How does an AI agent differ from a chatbot?
How does an AI agent differ from a chatbot?

AI agents can perform intricate tasks based on context, whereas chatbots follow predefined scripts for basic user interactions.

A man is looking at a computer screen with multiple graphs and numbers
How do multi-agent systems differ from single agent systems?
How do multi-agent systems differ from single agent systems?

Multi-agent systems offer workflow orchestration, modularity, scalability and include built-in failover capabilities.

Implementation
A man holding a pen and touching a mobile screen
How do you ensure AI agents are aligned with business goals?
How do you ensure AI agents are aligned with business goals?

As business goals evolve, agents give you the flexibility to optimize your workflow to align with new KPIs.

A man seeing a computer screen very closely
How do AI agents work as a team across the enterprise?
How do AI agents work as a team across the enterprise?

AI agents share data, coordinate tasks and optimize decisions while ensuring security and compliance.

A man presenting a report to colleagues
How do you design agent networks with governance built-in?
How do you design agent networks with governance built-in?

Include a responsible AI framework and oversight agents for auditability, explainability and flagging of non-compliant outcomes for human review.

<h3>Spotlight</h3>
Babak Hodjat making a presentation at Discovery
Introducing Neuro AI Multi-Agent Accelerator and Cognizant Multi-Agent Services Suite

Discover how this no-code framework and suite enable businesses to rapidly prototype, customize and scale collaborative agent networks across their entire enterprise.

Know more

<h3>Explore multi-agent AI in action</h3>

Take the first step in enabling multi-agent systems for your business

Learn more about scalable, agent-driven solutions that can empower your enterprise.