-
Industries
- Banking
- Capital Markets
- Communications, Media & Technology
- Consumer Goods
- Education
- Healthcare
- Information Services
- Insurance
- Life Sciences
- Manufacturing
- Oil & Gas
- Retail
- Transportation & Logistics
- Travel & Hospitality
- Utilities
-
-
COGNIZANT CONSULTING
Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer
Learn More
-
Services
- Artificial Intelligence
- Digital Engineering
- Digital Strategy
- Interactive
- Internet of Things
- Enterprise Services
- Industry & Platform Solutions
- Intelligent Process Automation
- Application Services
- Cloud Enablement
- Cognizant Infrastructure Services
- Cognizant Security
- Core Modernization
- Digital Engineering
- Enterprise Application Services
- Quality Engineering & Assurance
-
COGNIZANT CONSULTING
Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer
Learn More
-
Latest Thinking
-
Our Media & Publications
- All Latest Thinking
- Browse Case Studies
- Cognizant Podcasts
- Cognizanti Journal
- Digitally Cognizant Blog
- Infographics
- Perspectives
-
Key Themes
- AI Primary Research
- Blockchain Primary Research
- Blockchain Solutions
- Code Halos
- Digital Maturity Research
- When Machines Do Everything
- World Economic Forum—Davos
-
Center for the Future of Work
- 21 More Jobs of the Future
- Business Value of Trust
- Digital Workforce of the Future
- Explore the Future of Work
- Jobs of the Future Index
- The Work Ahead
-
-
- About
Intelligent Automation
What is intelligent automation?
Intelligent automation is the combination of artificial intelligence (AI), machine learning, and process automation that is used to create smart business processes and workflows that think, learn, and adapt on their own.
What are the business benefits of intelligent automation?
By applying intelligent automation within enterprise operations, companies can increase efficiencies and gain new capabilities beyond human abilities—such as processing millions of documents and applications a day, spotting and resolving issues within each, and making improvement recommendations. In addition, intelligent automation can yield unique, personalized customer interactions, leading to best-in-class customer experience and satisfaction.
Back to
Glossary