-
Industries
- Banking
- Capital Markets
- Communications, Media & Technology
- Consumer Goods
- Education
- Healthcare
- Information Services
- Insurance
- Life Sciences
- Manufacturing
- Oil & Gas
- Retail
- Transportation & Logistics
- Travel & Hospitality
- Utilities
-
-
COGNIZANT CONSULTING
Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer
Learn More
-
Services
- Artificial Intelligence
- Digital Engineering
- Digital Strategy
- Interactive
- Internet of Things
- Enterprise Services
- Industry & Platform Solutions
- Intelligent Process Automation
- Application Services
- Cloud Enablement
- Cognizant Infrastructure Services
- Cognizant Security
- Core Modernization
- Digital Engineering
- Enterprise Application Services
- Quality Engineering & Assurance
-
COGNIZANT CONSULTING
Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer
Learn More
-
Latest Thinking
-
Our Media & Publications
- All Latest Thinking
- Browse Case Studies
- Cognizant Podcasts
- Cognizanti Journal
- Digitally Cognizant Blog
- Infographics
- Perspectives
-
Key Themes
- AI Primary Research
- Blockchain Primary Research
- Blockchain Solutions
- Code Halos
- Digital Maturity Research
- When Machines Do Everything
- World Economic Forum—Davos
-
Center for the Future of Work
- 21 More Jobs of the Future
- Business Value of Trust
- Digital Workforce of the Future
- Explore the Future of Work
- Jobs of the Future Index
- The Work Ahead
-
-
-
About
- About Cognizant
- 2018 Business Snapshot
- Board of Directors
- Client Briefing Program
- Cognizant Events
- Contact Us
- Corporate Governance
- Corporate Integrity
- Culture & Values
- Diversity & Inclusion
- Leadership Team
- News & Press Releases
- Partnerships
- Public Policy
- Sustainability
- Talent Worldwide
- Women Empowered
-
Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.
Digital Banking
What is digital banking?
Digital banking is the process of moving to the Internet the traditional banking services, activities and programs that once were available to customers only when they were physically present at a bank’s branch.
What are the business benefits of digital banking?
There are multiple business benefits of digital banking for the customer, bank and other providers in the ecosystem. Customer benefits include anytime, anywhere access at their fingertips; enhanced and personalized experiences; reduced transaction costs; faster turnaround time; and access to new and innovative features across payments, savings views and deposits. For the bank, benefits include lower cost of operations (through branchless banking and self-serve options), innovative revenue models and customer stickiness through experience and innovative products and services.
Back to
Glossary