Cognizant Automation Center addresses automation across domain and functional areas of the organization. Our domain solutions enable automation for industry-specific business processes, such as mortgage processing in banking, pharmacovigilance in life sciences, claims processing in insurance, financial reconciliation in financial services, healthcare enrollment and billing in healthcare.
Enterprise process automation
Our enterprise process automation offering takes a digital-first approach to addressing industry-specific process automation needs across the enterprise, with three focused outcomes—achieving agility, enabling innovation, reducing cost and operational complexity.
Enterprise IT automation
Our enterprise IT automation offerings take a human-first, human-in-the-loop, AI-backed approach to the needs of IT organizations. Our integrated enterprise automation focusses on build and operate functions by continously applying advances in automation and AI technology across on-premises and cloud with following themes:
- Automation for agility—primarily focused on IT application buildouts with AI-led intelligent engineering, planning, pipelines, assurance and operations.
- Automation for efficiency—focuses on AI-led integrated run operations across infrastructure, application, security, network and data center automation.
- Automation leading to better experience—focuses on a seamless user experience for service desk automation and virtual assistance through chatbot, knowledge and action resolutions.